Job Title: Project & Change Specialist

Corporate Title: Associate

Location: Bangalore, India

About the organisation

• Deutsche Bank’s Operations group provides support for all of DB’s businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centres in locations including Birmingham, Jacksonville, Bangalore, Jaipur, Pune, Dublin, Bucharest, Moscow, and Cary.
• Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent.
• We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions. Operations interface with Regulatory and Tax is a growing area of interest and helps Deutsche Bank to be compliant at all times.

About Client Data Management (CDM)

• Client Data Management (CDM) function comprises of Client Data team. The group provides operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive up data standards within the firm.
• The CDM function is focused on driving compliance within operations. The primary focus of this Client data; which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations.

About the Team

• The Client Data Change & Transformation team supports the Client Data maintenance team for change management and delivering transformation related initiatives. You will be the interface between senior stakeholders, RTB SMEs, IT developers and analytics team to analyse & implement system changes, monitor the JIRA/Incident management and implement transformation initiatives. You will be part of the team that specializes in providing solutions to complex process/applications problems of the division and help extract business intelligence.
• Our CDM Change & Transformation team are working with cutting-edge technology to transform the way that we work. You’ll be working on innovative projects involving transformation techniques.

Role Description

• A Principal Change Analyst within the Change & Transformation team plays a significant role in ensuring projects (change initiatives) meet objectives on time. This person will focus on business processes changes, systems and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize in achieving organisation goals and minimize resistance.
• The principal change analyst will work to drive faster adoption, higher ultimate utilization, implement within timelines set and proficiency with the changes that impact process. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Business Process Analysis & Re-engineering

• ·Assess and analyse existing business processes to identify inefficiencies, redundancies, and bottlenecks.
• Design and implement optimized workflows using Lean and Six Sigma principles to improve efficiency and effectiveness.
• Conduct impact assessments and feasibility studies for proposed process changes.

Data-Driven Decision Making

• Use data analytics and process mapping tools to drive decision-making.
• Develop dashboards and reports to monitor process efficiency and identify further areas for improvement.

Stakeholder Management & Collaboration

• Work closely with business teams, operations, IT, and other stakeholders to understand current processes and pain points.
• Facilitate workshops and discussions to gather process improvement ideas and build consensus for change initiatives.

Project Management & Implementation

• Take end-to-end ownership of process improvement initiatives from ideation to execution.
• Define project scope, create business cases, and track key performance indicators (KPIs) to measure success.
• Ensure timely implementation of process changes while managing risks and dependencies.

Compliance & Risk Management

• Ensure that all process changes comply with regulatory and risk management requirements.
• Identify operational risks and implement control measures to mitigate them.

Your skills and experience

• 6+ years of experience in business process re-engineering within the banking/financial services domain.
• Hands-on experience in applying Lean, Six Sigma, or other process improvement methodologies.
• Strong knowledge of business process modelling, value stream mapping, and root cause analysis.
• Proficiency in process automation tools, data analytics, and workflow optimization.
• Experience in using tools such as Visio, Tableau, Power BI, or similar is a plus.
• Ability to manage multiple projects simultaneously and deliver within timelines.
• Strong stakeholder management and communication skills to engage with cross-functional teams.
• Lean Six Sigma (Green/Black Belt) or equivalent process improvement certification.
• Certifications: Agile, PMP, or PRINCE2 is a plus
• Experience in Data Management, Business Analysis and Financial Services

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.