Details of the Team and Division

Client Lifecycle Management team is in charge of New Client Adoption & Client Due Diligent (CDD), Know Your Client (KYC) Periodic Review & Remediation, and Static Data & Maintenance Services for CIB clients across different business lines.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Supplemental Savings Plan on top of mandatory social security

• 15 days of annual paid leave, plus public holiday & Flexible Working Arrangement

• Full ranges of commercial insurance coverage including delegated private hospital

• On-line family doctor consultation for both employee & family members

• Employee Assistance Program for both employee & family members

Your key responsibilities

• Onboarding of clients, opening / maintenance of clients’ sub accounts / funds

• KYC due diligence, manage relevant regulatory requirements of new clients/existing clients relationship in compliance to local and overseas regulation as well as internal policies/ rules where applicable

• Screening of clients, related parties, and certain responsible persons of clients

• Processing of clients’ profile changes, classification changes

• Outreaching to clients or RM to collect necessary documents / information from clients

• Keeping track of deadlines, ensuring required quality of KYC

• Review QA results, and provide timely responses/ remediation

• Production of MIS, KRI or any data and reports required

• Escalate, Update, and share necessary information with local Management and where relevant with KYC Operations in Tokyo, to be the point of contact against KYC Operations in Tokyo

Your skills and experience

• Support to facilitate and improve productivity of teams

• Support system implementations and contribute to user testing

• To be responsible for day-to-day operation as well as ad-hoc initiatives where relevant

• Act as a subject matter expert (SME) on KYC due diligence

• Liaise with KYC Operations, Tokyo, Clients, AFC, Business

• Perform quality checks to ensure that defined guideline is adhered

• Work as the process owner and ensure end to end management of all activities associated with the process

• Monitor process service delivery and ensure accomplishment of targets

• Ensure adherence to standards, procedures Confidential Confidential

• Prioritize tasks and ensure adherence to timelines for completion of activities

• Team player

• Ensure structured upward & downward communication

• Japanese and English (Business skills)

• Excellent verbal and written communication skills

• Excel, PowerPoint

• Able to cope well under pressure and to meet deadlines

• Independent, self-motivated

• Strong analytical and problem-solving skills

• Ability to prioritize and work effectively

How we’ll support you

• Training and development to help you excel in your career

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

• Coaching and support from experts in your team

• Flexible working to assist you balance your personal priorities

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.