Job Title: Senior Operations Analyst (Client Reporting, AVP)

Location: Pune, India

Corporate Title: AVP

Role Description

• Join DWS and become part of an industry-leading company with a global presence. Here, you’ll be empowered to lead ambitious programs that shape the future of investing and support our clients, local communities, and the environment.
• We’re looking for creative thinkers and innovators to seize tomorrow’s opportunities and build the best possible foundation for our clients’ financial futures. That’s why we are “Investors for a new now.”
• In return, we offer you the platform you need to make an impact, working alongside some of the industry’s top thought leaders. This is your chance to achieve your goals and build an exceptional career. This is your chance to invest in your future.
• The Senior Operations Analyst in Client Reporting is responsible for the timely, complete, and accurate creation and dispatch of complex client reports. They serve as a point of contact for client inquiries and all related upstream and downstream activities within the functional team.
• This role plays a key part in enabling communication between functional teams, sharing knowledge and business practices, and developing and implementing process and performance efficiencies. In certain cases, the Senior Operations Analyst may also be responsible for building and maintaining relationships with the front office and other internal and external parties, especially for time-sensitive, complex, or regulatory tasks.
• Some tasks are highly time-sensitive or complex and require interaction with internal stakeholders.
• They build trust with clients, maintain standards, are accessible during critical moments, and dig deep into client needs.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Timely, complete, and accurate creation of complex client reports, including coordination with the front office and handling client inquiries.
• Timely and accurate handling of ad-hoc requests and inquiries.
• Delivery of run-the-bank services and support for change-the-bank activities.
• Coordination of documents for portfolio launches and structural changes based on master data with the front office.
• Review of fund manager comments, organization of required translations, and invoice processing.
• Point of contact for front-office inquiries regarding investment committee meetings.
• Interface to marketing for reporting-related topics.
• Representation of all tasks within the functional team.
• Active and independent participation in internal and cross-functional projects and special tasks.
• Proactive and early escalation of potentially critical issues to stakeholders.
• Regular reviews of process efficiency and effectiveness to identify improvements and eliminate redundancies.
• Documentation of processes, workflows, and responsibilities (work instructions, flowcharts, OHB).
• Support in projects and preparation of presentations on special topics.
• Building and maintaining relationships with internal clients (e.g., front office) to serve as a contact point for time-sensitive, complex, or regulatory tasks.
• Ensures escalation of operational, regulatory, and other risks to functional and departmental leadership in Germany.
• Responsible for developing and implementing solutions to monitor and reduce risks within their area and in reporting, including BCM measures.
• Contributes to strategy development and implementation to ensure continuous process improvement and works with leadership to define change projects for process and service optimization.
• Maintains a client-focused approach.
• Applies all internal and external regulations/guidelines and agreed SLAs, KRIs, KPIs, and quality measures.

Your skills and experience

• Any training associated to asset management and banking.
• Strong analytical skills and communication abilities, financial modeling expertise.
• Bachelor’s degree from a recognized university (or equivalent) or plus
• Professional experience in asset management required (solid knowledge of securities, derivatives, and metrics, especially risk and performance indicators)
• Several years of experience in report creation
• Strong VBA programming skills and Python would be a plus (one position without this requirement).
• Experience with FIS XP (especially Dynamic Reporting) is a plus
• Excellent knowledge of MS applications (Excel, Powerpoint, Teams, word etc.) Excel (including macros) and PowerPoint
• Strong numerical affinity
• Knowledge of SCD, Bloomberg, and DataStream is a plus
• Basic analytical skills, flexibility in production problem-solving
• Excellent communication skills, fluent in English (spoken and written) and German language would be beneficial for the candidates to communicate with the stakeholders
• Analytical, committed, independent, resilient and structured
• Excellent teamwork and social skills
• High commitment and resilience
• Ability to work in a fast-paced environment and keep up with technical innovations

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.