Details of the Division and Team:

FIC Technology team is responsible for managing technology related to FX, Emerging markets, Rates, Credit and Listed Derivatives business.

The Production Support engineer acts as a professional in the Global FX IT support team, providing front line support to the trading and sales business community and external clients for the FX applications (Pricing and Trading) and their associated applications used by the Global Foreign Exchange business.

The team is responsible for management of Deutsche Bank’s premier FX trading platforms providing execution, market data and post-trade services to external and internal clients.

Each individual is expected to balance between fast response (e.g. electronic trading monitoring and incident management) and longer term activities (e.g. DevOps, release planning, security and audit reviews). A single day or even a single hour is likely to see a mix of both.

Working in Production Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangements

• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Incident Management & Post Mortem Excellence: Respond rapidly to production incidents with data driven decision making, minimising downtime and financial impact. Lead root cause analysis and conduct blameless post-mortems

• Monitoring & Automation: Enhance application health monitoring and implement automation to reduce manual intervention and improve system resilience

• Communication: Provide clear, timely updates to business stakeholders and senior technologists during incidents and follow-ups.

• Collaboration: Partner with development teams to design and deploy fault-tolerant, scalable solutions aligned with business goals

• Governance & Compliance: Enforce and adhere to change, incident, and problem management policies, as well as bank specific non-financial risk frameworks

• Mentorship: Support the growth of junior team members and promote a culture of engineering excellence and continuous improvement

Your skills and experience:

• Proven experience in a production support, SRE, or DevOps role within a trading or financial services environment.

• Bachelor’s degree in a technical subject (Computer Sciences or Math or Statistics or similar) or equivalent experience

• Strong technical skills in Linux/Unix systems, SQL, Scripting, understanding of oracle databases, FIX (Financial Information Exchange)

• Strong experience with a programming language such as Python, Java, etc

• Strong experience with monitoring and observability tools (Prometheus, Grafana, Splunk, Geneos, OpenTelemetry, Corvil). Familiarity with cloud platforms, containerization (e.g., Kubernetes, Docker), and CI (Continuous Integration)/CD (continuous Delivery) pipelines

• Strong written and verbal communication skills.

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.