Role Management Business Analyst (f/m/x)
Deutsche Bank
IT
Bucharest, Romania
Job Description:
DB Global Technology is Deutsche Bank’s technology center in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.
We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.
Business Access, a part of the Chief Security Office, is responsible for designing and running services for logical access to business applications and data. This includes topics around access concepts, role & entitlement management, and the business product ownership for some of DB's authorization systems. This role will be part of the Role Management Operations team, whose purpose is to focus on the critical transition from an entitlements-based to a role-based access model, ensuring seamless business-as-usual activities during this strategic shift.
The Role Management Business Analyst is responsible for supporting the Business As Usual (BAU) activities critical to the migration from an entitlements-based to a role-based access model, as well as supporting the corresponding processes introduced as a result of this migration, to ensure they run in line with Deutsche Bank’s policies and controls. This role ensures the operational effectiveness and continuous improvement of Role Management processes, directly contributing to enhanced security, efficiency, and user experience.
Responsibilities
- Perform updates and maintenance of Active Directory (AD) groups utilized by Role reviewers, ensuring alignment with the role-based access model.
- Engage with business stakeholders to accurately identify and retrieve correct approvers for access requests and role assignments.
- Synchronize regularly with the IGA Platform Operations Team to ensure smooth execution of daily tasks and alignment of operational activities.
- Implement and update policies related to role management and access governance, ensuring compliance and effectiveness usage of roles within the bank.
- Manage and update Control Workbench, reflecting tasks and activities that need to be performed by the involved participants in the role review process.
- Provide timely and effective user support for queries and issues related to role-based access.
- Develop and deliver education and training programs to end-users and reviewers on role-based access concepts and processes.
- Execute processes for impact assessments related to role updates, evaluating impacted areas and owners to engage with.
- Collect feedback from business and IT roles reviewers and drive continuous improvements of designed Role Lifecycle Management (RLM) processes.
- Act as a primary point of contact for Business & IT Roles reviewers, addressing their concerns and facilitating smooth operations.
- Create, maintain, and update comprehensive Role Management documentation and KOP’s on platforms like SharePoint and Confluence.
- Collaborate with business stakeholders and Product Owner in order to understand, refine and validate requirements.
- Understand Product priorities and support the Product Owner to take the right call based on data and priorities.
Skills
- Good understanding of Identity and Access Management (IAM) concepts, particularly around role-based access control.
- Experience with Active Directory (AD) group management and related tools.
- Proficiency in managing and updating documentation and usage of platforms such as SharePoint and Confluence.
- Ability to interact effectively with business and IT stakeholders to gather requirements and resolve issues.
- Experience in conducting user training and education programs.
- Good understanding of IT concepts (e.g., database models, web services, APIs, system integrations).
- Exposure to activity management using tools such as Atlassian JIRA.
- Experience working with virtual and global teams in matrix organizations.
- Analytical, problem-solving, and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
- Very good written and oral communication skills in English
- Pro-active self-starter with a structured and solution-oriented mindset.
Well-being & Benefits
Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
A professional, passionate, and fun workplace.
A modern office with fun and relaxing areas to boost creativity.
Continuous learning culture with coaching and support from team experts.
A culture where you can openly speak about mental health.
Physically thriving: We support you in managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, Private healthcare and life insurance with premium benefits for you and discounts for your loved ones, healthier ways of working and check-ups.
Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.
24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).
Hybrid working model with 40% remote work.
Options for flexible working hours.
Enjoy retailer discounts, cultural and CSR activities, workshops, and more.
Financially secure: We support you in meeting personal financial goals during your active career and for the future.
Competitive income, performance-based promotions, and a sense of purpose.
Meal vouchers, bonuses for referrals
Interested in more: discover what our employees value in the Well-being & Benefits hub!
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.