Relationship Manager, Middle East (Luxembourg)
Customer Service
Luxembourg City, Luxembourg
Job Description:
Relationship Manager, Middle East (Luxembourg)
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.
Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.
The Relationship Manager works with the Wealth Management Senior Lead to meet agreed sales and revenue targets. The Sales Specialist will generate detailed client / product knowledge, market knowledge and cultivate client relationships in order to generate sales opportunities. The Sales Specialist will work to develop deep understanding of the client need / product detail and Bank’s capabilities with the aim of meeting client satisfaction expectations. The Sales Specialist will be conversant relevant legal, regulatory and Bank policy requirements and operate accordingly. Together with the Lead Salesperson ensure liaison with existing clients. Researching and fostering new client opportunities. Building the necessary working relationships with origination, trading, research, client services, and operations staff – if applicable & to the degree that is commensurate with the business area - to ensure effective end to end client / product delivery.
Responsibilities
Identify, develop and maintain HNW/UHNW relationships.
Increase wallet share/AuM by undertaking a business development, sales or relationship management approach as appropriate.
Responsible for the overall Net New Assets creation and revenue generation on the respective books in a scalable and efficient way.
Balance client relationship, prospect buiding, investment growth, administrative compliance, personal growth and development on a day-to-day and longer-term basis.
Plan and manage resources (time, budget) to run an optimal business.
Recommend investment products and services that are suitable for clients based on their objectives, resources, time, horizon, risk profile and preferences.
Review client portfolios periodically to ensure the portfolio performance is aligned with clients’ investment objective and risk profile.
Partner with IMs in covering clients to discuss/manage financial goals, risk tolerance, research/analyze market conditions, provide bank views of various investment types, recommend asset allocation and provide explanation on how they benefit/hinder investment objectives.
Act as the Accountable Client Owner with responsibility for all AML aspects of the client relationship; including KYC and account behavior.
Establish and maintain relationships with the management teams and informing management of any circumstances that require supervisory attention/review/approval.
Work in close co-operation with other coverage, product and support functions to deliver DB’s value proposition, leveraging also other DB divisions where possible.
Actively support the business / growth strategy, plans and values, new products and services, contributing to the achievement of a high performing team.
Participate in relevant client social events as well as in PR and other marketing activities.
Skills
Masters degree with a background in Finance preferable
Certified Chartered Financial Analyst (CFA) or Master of Business Administration (MBA) is desirable
Fluency in English is a prerequisite
At least 10-12 years industry experience
Excellent communication and collaboration skills
Client-oriented, solution-oriented and able to work in a high paced environment under pressure
Superior investment acumen and solid network of clients in the target coverage market is required
Good understanding of Governing Regulatory Framework
Strong Collaboration skills and excellent communication skills with a positive approach
Professional integrity
Ability to manage resources and allocate them for most effective use
Willing and able to develop other staff
Wellbeing and Benefits
This is an excellent opportunity for personal and professional development within a collaborative team in an international environment and interacting with highly motivated colleagues across the globe.
Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being.
Financially secure: We support you to meet personal financial goals during your active career and for the future.
What we’ll offer you
A healthy, engaged, and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.
Hybrid Working: We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility).
How we’ll support you
Training and development to help you excel in your career
Flexible working to assist you balance your personal priorities
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)
The successful candidate will be asked to present a recent criminal record. All applications will be treated confidential.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.