PROGRAM DIR, ACADEMIC ENGAGEMENT, A&S

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Job Summary:

This position is responsible for enhancing undergraduate education at Duke by guiding students through the integration of the many facets of undergraduate academic life into a fulfilling and coherent academic plan. Under the purview of the Director of the Academic Advising Center (AAC), the Global, Civic, and Cross-Disciplinary Opportunities Advisor will have particular expertise in a specific co-curricular field while serving as a college advisor and providing support to the AAC in various ways. The Global, Civic, and Cross-Disciplinary Opportunities Advisor will specifically focus on discussing and planning the integration of civic and global engagement opportunities into each student’s undergraduate experience.

The Academic Advising Center is part of the Office of Undergraduate Education at Duke University and is committed to creating an accessible, supportive environment and an educational experience that recognizes diversity and cultural competence as integral components of academic and organizational excellence. Candidates who can contribute to that goal, and who meet the qualifications for the particular position described below, are encouraged to apply and to identify their strengths in this area.

Work Performed:

Program Management (55%)

• Gather information about existing global, civic, and cross-disciplinary opportunities and track developing opportunities; synthesize information about global, civic, and cross-disciplinary opportunities to help undergraduate students better understand why, how, and what to incorporate into their undergraduate plans.
• Provide leadership in developing collaborative partnerships with departments and programs to evaluate existing opportunities and develop future directions for undergraduate participation.
• Identify needs in undergraduate education that pertain to a range of specified academic disciplinary areas, work independently to develop, propose, and create initiatives that respond to those needs, and work collaboratively and collegially with essential campus partners, including faculty and deans, to achieve those initiatives.
• Develop and execute appropriate outreach to students.
• In collaboration with the OUE Research Director and OUE’s division of Student Success leadership, define program and learning outcomes, plan, implement, and evaluate assessment protocols to measure those outcomes, and implement iterative program enhancements.

Advising (40%)

• Meet individually with students to discuss and plan the integration of curricular, co-curricular, and experiential interests around global, civic, and cross-disciplinary opportunities into each student's undergraduate experience, including full academic planning to graduation.
• Meet individually with students upon completion of a global/civic program to reflect on the program’s impact on the student’s academic and personal growth.
• Serve as a college advisor for up to 12 new students each year.
• Serve as a backup advisor when college advisors are unavailable to meet their students during the registration period and become the college advisor for students whose advisor is no longer able to serve in the role.
• Participate fully with the rest of the AAC staff in summer advising efforts for the incoming class.
• Hold regular office hours and be available to students on an ad-hoc basis and for walk-in advising.
• Within the time allocated to advising, support the AAC in additional ways as determined by the director.

Other (5%)

• Liaise with other campus units in the Office of Undergraduate Education, Student Affairs, and Academic Affairs to support students’ academic success.
• Serve on OUE and university committees.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Preferred Experience:

• At least 2 years of experience providing academic support, advising, teaching, or related engagement with students in a higher education setting.
• Background experience (e.g., work, study, or service) in cross-cultural settings is strongly preferred.
• Fluency with desktop applications such as the Microsoft Office Suite and familiarity with data management systems.
• An understanding of student cognitive, social, and emotional development and learning strategies at the post-secondary level.
• Strong oral, written, and intercultural communication skills.
• Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes.
• Experience working directly with and elevating the ideas of people from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to serve as an advocate for individuals of all backgrounds.

Minimum Qualifications

Education:

Work requires communications, analytical, research, and organizational skills generally acquired through completion of a Master's degree program. A Ph.D. is preferred.

Experience:

Work requires 3 years of experience in academic advising, teaching, or related engagement with undergraduates OR an equivalent combination of relevant education and/or experience.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.