SENIOR MANAGER, IT, DATA ANALYTICS DCRI

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Position Summary

The Sr. Manager, IT - Data Analytics is responsible for providing data analytics subject matter expertise and leadership to the DCRI. This role will require that they work closely with key stakeholders, collect requirements, and produce deliverables in the form of business intelligence reports, dashboards, or raw datasets that will be used to drive business decisions. This manager will develop data visualization and insights service offerings, demonstrate thought leadership, manage complex projects, build client relationships, recruit and mentor staff and collaborate with cross-functional teams to develop new IT services. The role will help to achieve the growth and use of data analytics and insights at the DCRI, meet project objectives, leverage AI and new technologies, and maintain best practices.

As a member of the DCRI management team, this manager will join IT professionals with a broad knowledge of the healthcare industry including regulatory reporting and compliance. The manager will be part of a collaborative IT service delivery team intent on providing exceptional client service to meet overall DCRI objectives.

** NOTE: This position may have an opportunity to work remotely. All Duke University and Duke Health remote workers must reside in one of the following states or districts: Arizona; California; Florida; Georgia; Hawaii; Illinois; Maryland; Massachusetts; Montana; New Jersey; New York; North Carolina; Pennsylvania; South Carolina; Tennessee; Texas; Virginia or Washington, DC., Washington (State), Connecticut, Indiana, Michigan, Maine, Ohio and New Hampshire.

Position Responsibilities

• Provides strategic leadership, guidance and direction for data analytics and insights capabilities for the DCRI; this typically includes data engineering/data pipelines, data modeling and data visualizations using Azure DevOps or GitHub.
• Lead efforts in data mining and analytics in support of data analytic efforts and projects for the organization; continually look for opportunities to diversify and draw from multiple disparate data sources, both structured and unstructured
• Recommend and apply methodologies and data analytic techniques appropriate to address business issues; Democratize data by promoting self-service reports/visualizations.
• Identify and apply data analytics, AI tools and Machine Learning (ML) techniques and models to perform data analyses
• Work in a consultative capacity to understand information needs, establish timelines, and establish deliverables
• Research, collect and analyze internal business data to inform leadership and key stakeholders in driving business decisions
• Analyze findings; identify patterns and formulate insights using various visualization tools for dissemination to business decision-makers
• Prepare and develop reports, presentations and other documents for communicating findings to business owners, collaborators and management.
• Balance multiple project timeliness; maintain overall quality across multiple projects and consultations; complete ad hoc analytical requests within agreed upon time
• Work with internal stakeholders to enhance data analytics project outcomes.
• Assist with proposals and budget preparation
• Manage a team of Analytics - Visualization Developers and ensure best practices on data quality and data integrity are being followed.
• Perform other duties as assigned

Education and Experience

BA or BS in computer science, mathematics or an Information Technology-related field and 8 or more years of related experience, or equivalent combination of education and experience. Proven experience as an Analytics Manager or Lead Data Scientist. Three (3) years of experience in managing people and supervisory experience required.

Skills, Training and Certifications

• Demonstration of healthcare business intelligence thought leadership a plus (white papers/articles, speaking experience)
• Top performer and role model in delivering exceptional client service in the healthcare industry
• Solid experience in data analysis and reporting
• Experience in working with cloud technologies and Microsoft Azure (Synapse, Fabric, DevOps, etc) would be a plus.
• Working knowledge with query, extract, transformation and load (ETL) using Microsoft Azure Synapse, Fabric from common database platforms (SQL Server, No SQL, Postgres, Cosmos, etc) required
• Advanced proficiency with visualization tools such as Power BI, Tableau, etc.
• Experience in healthcare business data management, business intelligence or IT consulting
• Experience in healthcare business intelligence (experience with CRO/Academic CRO preferred), data modeling/data management, data warehouse/data mart; familiarity with EHR and other clinical datasets and standards (CDISC, SDTM, FHIR, etc) would be a plus.
• Implementation experience and certification with top tier business intelligence platforms experience a plus
• Proven success in IT project management; experience managing IT projects across full systems development lifecycle (SDLC) using Agile methodology; Familiarity with Atlassian tools would be a plus.
• Must be able to motivate and lead team from the strategic decision making down to the project planning levels
• An influential leader with excellent communication and problem-solving skills.
• Familiarity with applying machine learning techniques and models on prepared data to extract insights. Successful track record of defining requirements, developing system design and architecture, system configuration, testing and deployment

Minimum Qualifications

Education

Refer to Job Description

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.