Administrative Specialist- Duke Primary Care

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Primary Care Administrative Specialist Position

Level Characteristics Guidelines

We are seeking an organized and detail-oriented Administrative Specialist to support the Duke Primary Care senior leadership team. The Administrative Specialist will be regularly required to resolve complex (non-routine) administrative problems independently or with thorough knowledge of department policies, procedures, and act as a liaison between Duke Primary Care and external groups.

The ideal candidate will have excellent communication skills, a knack for problem-solving, an ability to multi-task, and a strong background in office management. Problem resolution may include research and coordination between multiple departments or entities. Tasks are typically diverse and advanced.

In addition to tasks outlined in the Administrative Clerk and Administrative Assistant description, examples of work at this level may typically include some combination of the following:

• Office Management: Manage and organize office records, coordinate office correspondence, and maintain office supplies and equipment. Ensure the office environment is well-organized and efficient.
• Financial Management: Assist with budgeting, financial reporting, and processing invoices. Maintain accurate financial records and ensure compliance with financial policies.
• Event Planning: Plan, coordinate, and participate in the implementation of activities including network meetings, seminars, conferences, and public events. Develop and coordinate new ideas and concepts for program themes.
• Program Coordination: Provide administrative support to departmental staff within assigned areas to support the accomplishment of program objectives. Develop, coordinate, and advise staff regarding relevant policies and procedures.
• Communication: Respond to inquiries via email, telephone, or in-person. Prepare and edit documents, reports, and presentations. Coordinate meetings, appointments, and travel arrangements for team members.
• Content Creation: Creatively uses PC, and Microsoft applications, including Word, PowerPoint, and Excel.

This position will require 3-4 onsite days weekly with an opportunity for some remote work.

Minimum Qualifications

Five years of administrative support experience with demonstrated leadership responsibilities in prior roles.

Education

High school education or equivalent with five years of administrative experience. Two years postsecondary education preferred.

Experience

Five years of administrative support experience with demonstrated leadership responsibilities in prior roles.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.