District Manager (DM) is responsible for leading a team of Territory Managers to deliver profitable growth of and superior customer service to Institutional customers. The successful DM coaches and develops his/her team to ensure quality and safe work practices facilitating the establishment, growth, and retention of customer relationships driving enhanced margins for the division.

Responsibilities

Safety

• Create a safety culture ensuring employees are properly trained in and follow all safety guidelines and incident reporting requirements
• Act as a safety champion with Ecolab employees and customers

Business Planning & Review

• Manage team to deliver district sales and profitability targets
• Plan, monitor, and report district business results, growth opportunities and action plans to manager
• Lead district deployment of divisional programs and initiatives
• Collect and report market trends and business implications in district

Account Management & Customer Value Delivery

• Ensure delivery of customer contracts through TM’s service performance
• Lead team to optimise account profitability
• Partner with team to lead periodic business reviews with identified customers
• Support team in implementing proactive plans to retain customers-at-risk
• Develop and maintain customer relationships at all levels
• Coach team to merchandise value of product and service offerings through service reporting, business reviews, and utilisation of CSP training
• Lead team efforts to identify, develop and implement solutions to improve results, customer service, and total cost

Talent Management & Development

• Hire, lead, and develop team members to achieve individual performance, development, and division business objectives (e.g., sales, service, install, reporting)
• Create collaborative team environment driving strong engagement
• Make staffing/project decisions to improve skill level of the team

Account Prospecting – in conjunction with CAM

• Gain new business through focused and targeted prospecting, industry networking, and partnership with internal sales and support teams
• Manage customer proposal, trials, contract negotiations and deal closure processes in partnership with field and/or corporate accounts team
• Maintain and drive action on prospect list for district

Required:

• Adequate level of education
• 5+ years of sales, service, and business administration experience
• Experience working with and knowledge of computers (e.g., MS Office suite)
• Exceptional interpersonal, communication, and presentation skills
• Excellent organisation and follow-up skills
• Ability to work independently, under pressure, and with little direction
• Strong sales aptitude with ability to lead a team of sales professionals
• Ability to succeed in a competitive environment
• Driver’s license
• Fluency in English

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.