Ecolab is seeking a Credit Analyst for the Credit Order Management function to provide service and support to corporate and non-corporate account customers for various Ecolab's divisions with regard to order review, customer inquiries, promises to pay and other credit-related disputes.

What You Will Do:

• Respond to incoming emails to divisional credit support regarding escalated order review
• Accurately communicate the division specific guidelines to internal stakeholders.
• Effectively work order block credit queue.
• Meet strict SLA timelines
• Determine order hold status based on divisional guidelines
• Utilize strong written and verbal communication skills to effectively communicate in a professional manner
• Research past due balance on accounts for determining order resolution.
• Provide accurate information as needed by sales and credit
  

Minimum Qualifications:

• High School diploma or equivalent
• 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field
• No immigration sponsorship available

Preferred Qualifications:

• Bachelor’s degree in a finance, accounting, business or a related field
• Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained
• Credit/collections experience and/or customer service experience related to large corporate customers
• Experience in Microsoft Office (Word, Outlook and Access)
• Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
• Effective oral and written communication skills
• Must have demonstrated initiative and ability to work independently
• Self-motivated and both detail and process oriented
• Proven analytical and problem solving skills
• Strong critical thinking and decision making skills

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.