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Order Management Specialist - IPM Spare parts



Liège, Belgium
Posted on Monday, June 10, 2024

Job Description

You will be responsible to follow the entire order management process into the production plant for SPARE PARTS, from quotation phase to shipment finalization. This person is accountable for the correct order entry of the assigned projects as well for the on-time delivery, according to customer requirements.

We look forward to seeing your application!

In this Role, Your Responsibilities Will Be:

  • To support sales in analyzing customer requests and challenge the requests on execution lead time, including sub-suppliers, operations and shipping requirements.
  • Analyze the final quote according to customer request and receive internal PO, closing the gaps before order entry into plant IT system.
  • Work closely with engineering to ensure timely release of the BOM.
  • Perform plant internal procedures to ensure all the functions are aligned on project requirements, timing and execution strategies.
  • Manage customer Change Orders: calculate cost/time impact for the requested modification, set the TP (Transfer Pricing) according to company rules based on calculated costs.
  • Supervise the plant internal execution of the project, proactively manages risks and potential delays
  • Provide regular progress on the managed orders.
  • Pro-actively manage order shipments according to the sales target.
  • Integrate resolution of backlog to ensure delivery of past-due orders.
  • Identify risks associated with project execution (e.g. difficult to plan ahead when sub-contracting) and undertake mitigation/recovery actions in discussion with Inbound and Kitting Materials Planner.
  • Find opportunities for process improvement and efficiency gains.

Who You Are:

You carefully consider all relevant factors and use appropriate decision-making criteria and principles. You quickly and crucially take actions in fact-changing, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You maintain a track record of exceeding goals optimally.
For This Role, You Will Need:
  • Around 2-3 years’ experience in the manufacturing industry, preferably in project management or other relevant field
  • Bachelor's degree or equivalent experience in Engineering or related field
  • Proficient in English & French
  • Excellent knowledge of the Office package (especially Excel) and preferably ERP system

Preferred Qualifications that Set You Apart:

  • Excellent communication and negotiation skills; decision making and problem-solving abilities.
  • Results oriented and ability to work independently
  • Ability to understand the technical details.

Our Offer To You:

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.