Customer Service Coordinator
Emerson
Administration, Customer Service
South Korea · Busan, South Korea
Posted on Nov 20, 2025
In This Role, Your Responsibilities Will Be:
- Manage Operation Team & Process and Collaboration with Sales, Service team
- Manage inventory to ensure stock accuracy and customer order fulfillment
- Develop solutions to support efficient delivery order processing, business flows, and logistic executions
- Manage daily customer order deliveries and provide customer with resolutions for logistic issues
- Manage the handling of customer complaints, customer returns and service quality analysis
- Coordinate with sales for cost effective order delivery and customer service solutions
- Review service sales order
For This Role, You Will Need:
- Interpersonal Savvy
- Customer Focus
- Integrity and Trust
- Communication Skill
Preferred Qualifications That Set You Apart:
- New or 1~2 years experience customer service
- ERP System experience in operation side
- Excel and MS soft skills
- English written communication
We are searching for a customer service representative. All we are required to keep enhancing cross functional teamwork continuously because our mission is customer satisfaction and, for that, we need to keep coordinating information, in the whole flow from order to delivery, with diverse counterparts as like Customers, Suppliers, Operation, Sales, Quality, in a timely manner.