Technical Training Specialist
Emerson
Join our high-tech manufacturing facility in Sherman, Texas, where we produce custom-designed control valves. The primary role of the Technical Training Specialist is to manage and maintain the Dozuki Knowledge and Training Management System to ensure effective training delivery across the organization. This role works closely with the Training team, Operations, IT, HR, and key stakeholders to create content, enhance system functionality, troubleshoot technical issues, and support end-users. The ideal candidate is detail-oriented, collaborative, tech-savvy, and passionate about optimizing learning experiences.
In this Role, Your Responsibilities Will Be:
- Supporting one or multiple sites depending on site size. Managing system access, roles, and permissions to ensure data integrity and appropriate user access.
- Overseeing daily operations of Dozuki including configuration, course development, content uploads, testing and deployment of system enhancements, and user management.
- Content Management Support: Create content, upload, organize, and update learning materials within Dozuki.
- Structuring learning paths and onboarding experiences. Assigning training courses, tracking learner progress, and generating reports on training completion.
- Monitoring and analyzing usage; creating dashboards and reports to measure training completion and compliance.
- Serve as the primary contact for Dozuki inquiries, offering technical support and resolving issues.
- Support regulatory and compliance-based training assignments and tracking.
- Monitoring that documentation is updated as specified, including user guides, courses, work instructions, FAQs, and internal reference materials.
Who You Are:
You are a technically skilled and diligent professional who flourishes with solving sophisticated challenges. You take ownership of your work, build trust through reliability, and value continuous improvement. You are someone who appreciates the necessity and importance of technical knowledge and communication but can customize and engage participants in learning. You are passionate about innovation, eager to learn new technologies, and take pride in producing high-quality, accurate programs.
For This Role, You Will Need:
- High school diploma or equivalent
- 3 years of hands-on experience administering a Learning Management System (LMS) platform including LMS confirmation and end-user support
- Experience in course development; Ability to translate Standard Operating Procedures, safety protocols, and technical procedures into engaging training modules
- Experience conducting training sessions and supporting learners with varying levels of digital literacy
- Proficiency with Microsoft Excel, PowerPoint, and reporting tools for training metrics
- Excellent troubleshooting, communication, and problem-solving skills
- Analytical mindset to identify training gaps and recommend improvements
- Legal Authorization to work in the United States – sponsorship will not be provided for this role
Preferred Qualifications that Set You Apart:
- Bachelor’s degree in Information Systems, Instructional Design, Organizational Development, HR, or a related field
- Familiarity with onboarding and upskilling programs for production line workers, technicians, and supervisors
- Exposure to e-learning content development tools (Articulate, Adobe Captivate, etc.)
- Knowledge of SCORM/xAPI standards and integration with training content
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our Location:
Sherman is one of North Texas's best-kept secrets - a place where life feels just a little easier. Located about an hour North of Dallas, it offers the perfect balance of small-town warmth and big-city access. Sherman offers a lower cost of living, safe neighborhoods, and a strong sense of community without the hustle and stress of major metro life. The city is surrounded by natural beauty, from Lake Texoma's boating and fishing to scenic parks and trails, making it perfect for outdoor enthusiasts. At the same time, Sherman is experiencing exciting growth, with new restaurants, shopping, and entertainment options continually adding to its appeal. Whether you're looking for family-friendly living, career opportunities, or a place to put down roots, Sherman offers the best of Texas living with room to grow!
#LI-BS
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
Join our high-tech manufacturing facility in Sherman, Texas, where we produce custom-designed control valves. The primary role of the Technical Training Specialist is to manage and maintain the Dozuki Knowledge and Training Management System to ensure effective training delivery across the organization. This role works closely with the Training team, Operations, IT, HR, and key stakeholders to create content, enhance system functionality, troubleshoot technical issues, and support end-users. The ideal candidate is detail-oriented, collaborative, tech-savvy, and passionate about optimizing learning experiences.