In this Role, Your Responsibilities Will Be:

• Provide site service to installed based customers

• Provide emergency service to customers

• Provide technical support standards and best practices to customers

• Manage products recall/replacement

• Reports progress and technical problems to service manager

• Communicate technical problems to factory teams

• Co-work closely with all BU team members

• Pro-actively identifies potential quality and efficiency improvements within assigned work

• Manage the timesheet and service schedule

Who You Are:

• You ensure the effective management, implementation, and successful completion of all services assigned to the team.

• Customer Focus. Build strong relationships with customers and satisfy customer-centric solutions

•Collaborates closely with Customer, Sales, Inside Sales Engineer, PMO, Finance, Logistics, Compliance, Procurement, Order entry team, Intercompany factories, IT and other stakeholders.

• Communicates effectively: Developing and delivering muti mode communications that conveys a clear understanding

For This Role, You Will Need:

• Degree or equivalent experience in Engineering, Electronics, or other related fields

• 1-10 years service experience in technical/industrial environment.

• Good interpersonal and communication skills in both English and Korean

• Traveling is part of the job requirements

• Ability to handle urgent and sensitive situations, and working under pressure

• Working Location office : Yeosu

Preferred Qualifications That Set You Apart:

• Preference will be given to those with electrical, electronic, or communications-related qualifications

  (전기, 전자, 통신 관련 자격증 우대)

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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If you are seeking for an opportunity to grow at Emerson, we have an exciting role for you! He/She will direct and manage assigned after sales services to customers, including diagnosis, upgrades, start u & commissioning, installation, maintenance, repairing, training and plant MRO/parts.