Principal Engineer I - Severe Service
Emerson
Job Summary
If you are a technical specialist, Emerson has an exciting role for you! We are looking for a Severe Service Engineer to work with our North American Team. This role is responsible for providing independent engineering support for technical/application support to the sales channel, focusing specifically on critical and severe service applications. This support can take the form of sizing/selection of products for large projects or competitive displacements, troubleshooting issues with valves in the field, or providing training for the global sales channel and customers. A Severe Service Sales Engineer also serves as an internal source of expertise, helping to mentor, train, and develop industry sales engineers, and provide input into the development of new technologies and tools that will grow the Severe Service business.
This role will work independently to support Steam conditioning globally (NA/Europe/AP/MEA). You will be responsible for working with Steam Water Utilities team in Marshalltown and Product Engineers on finalizing solutions for severe service applications in process industry.
In This Role, Your Responsibilities Will Be:
Provide advanced technical control valve and actuator sizing support, interacting with internal and external sales, and product engineering to identify the right solution
Provide troubleshooting support for field service requests, working across departments to provide technical solutions
Provide training to the sales channel on severe service topics and technology
Engage directly with customers to provide tailored support, training on severe service applications and technology, and give insight for project specifications
Serve as a primary internal contact for severe service technical expertise in global sales pursuits
Help to develop and drive severe service penetration programs and growth initiatives
Engage with engineering, marketing, and research groups to provide insight and input into technology development, documentation, and testing
Develop and owns key process and continuous improvement in their focus areas. Signing off any changes and any improvements.
Develops & leads programs to enhance the overall organization’s knowledge and understanding in expertise.
Establishes technical program goals and defines plans and targets. Produces and publishes updated training content and leads training sessions for experienced and external stakeholders.
Is key in helping to upskill and educate others to build up the overall knowledge base of the engineering center and takes an active role within the organization to develop future technical leaders.
Capable of conducting technical interviews as a part of hiring process for experienced. May act as the senior checker to sign off solutions before they are released to customer/market.
Data manager - is the owner and authors content in reference libraries to improve effectiveness for recycling successful solutions for customers – RCAR/CASE HISTORIES/QBR.
Deep level of technical knowledge in Field of focus Deep level of market knowledge and engineering solutions
Knowledge of the operating principles and appropriate application of Fisher severe service products.
Understanding of control valve engineering and sizing principles.
Ability to manage priorities, think critically and find solutions to complex problems.
Experience using MS Word, Excel and PowerPoint.
Effective oral and written communication skills and organizational skills.
Who You Are:
You quickly and significantly act in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.
For This Role, You Will Need:
Minimum 7-year experience of any Engineering background.
Knowledge of all Fisher products and accessories.
Understanding of product specifications and Incoterms.
Adequate knowledge of sizing control valves for industry specific applications
Knowledge of MIB strategy & implementation skilled in using the FF2 tool
Basic knowledge of Inactive/obsolete/Competitor products.
Degree in Mechanical/Instrumentation/Chemical/Metallurgical Engineering.
Basic understanding of MS word, excel and power point.
Preferred Qualifications that Set You Apart:
Degree in Mechanical/Instrumentation/Chemical/Metallurgical Engineering.
Basic understanding of MS word, excel and power point.
Excellent written and verbal communication skills
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
If you are a technical specialist, Emerson has an exciting role for you! We are looking for a Severe Service Engineer to work with our North American Team. This role is responsible for providing independent engineering support for technical/application support to the sales channel, focusing specifically on critical and severe service applications. This support can take the form of sizing/selection of products for large projects or competitive displacements, troubleshooting issues with valves in the field, or providing training for the global sales channel and customers. A Severe Service Sales Engineer also serves as an internal source of expertise, helping to mentor, train, and develop industry sales engineers, and provide input into the development of new technologies and tools that will grow the Severe Service business.