Field Service Upgrade Engineer
Emerson
If you are a Field Service Engineer specialized in DCS System Upgrades looking for an opportunity to grow your career, Emerson has an exciting role for you!
Based in Seregno, Italy, you will play a key role in driving and optimizing upgrade projects for our customers across Italy. In this position, you will collaborate with sales teams and the Upgrade Manager to define execution strategies, support customer engagement, and ensure successful delivery of complex system upgrades. Your expertise will help shape innovative solutions, mentor other engineers, and continuously improve processes to deliver exceptional results.
In This Role, Your Responsibilities Will Be:
- Apply deep expertise in DeltaV and Ovation upgrades, Windows OS, virtualization, and infrastructure network architectures to support complex upgrade projects.
- Build strong relationships with Italian Services teams, establishing yourself as the country’s Upgrade Technical Expert.
- Own upgrade activities, leveraging resources and methodologies to reduce costs while meeting schedules and quality standards.
- Serve as a trusted advisor to customers, providing expert guidance and innovative, cost-effective upgrade solutions.
- Support sales by engaging customers, understanding their needs, and contributing to scope definition, FEED studies, and project estimates.
- Stay informed on market trends and Emerson’s strategic direction, aligning upgrade capabilities to meet evolving business needs.
- Lead, train, and mentor other engineers, fostering continuous improvement and collaboration.
Who You Are:
You build strong partnerships and communicate effectively across diverse teams, ensuring alignment and shared goals. You use customer insights to shape solutions and persist in achieving objectives despite challenges.
For This Role, You Will Need:
- Technical expertise equivalent to an Engineering degree or comparable experience.
- Proven experience in Project or Lifecycle Services within a complex process industry.
- Expertise in DCS systems upgrades and direct customer interaction.
- Strong leadership in improvement initiatives and ability to work independently.
- Fluency in English and Italian, with flexibility to travel up to 40% across Italy.
Preferred Qualifications That Set You Apart:
- SMO (Service Management Office) DeltaV Upgrade Expert certification.
- Knowledge of DCS DeltaV or Ovation systems.
- Progress toward SMO DeltaV Virtualization Professional and Upgrade Associate certifications.
- Experience working in an international matrix organization.
Our Culture and Commitment To You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
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Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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If you are a Field Service Engineer specialized in DCS System Upgrades looking for an opportunity to grow your career, Emerson has an exciting role for you! Based in Seregno, Italy, you will play a key role in driving and optimizing upgrade projects for our customers across Italy. In this position, you will collaborate with sales teams and the Upgrade Manager to define execution strategies, support customer engagement, and ensure successful delivery of complex system upgrades. Your expertise will help shape innovative solutions, mentor other engineers, and continuously improve processes to deliver exceptional results.