Technical Support Engineer - Intern

Emerson

Emerson

IT, Customer Service

Shanghai, China

Posted on May 15, 2026
In This Role, Your Responsibilities Will Be:
  • Participate in the company's L1 and L2 level product technical training, master the basic principles of the products, and pass the assessment.
  • Study the product operation manual, be able to operate the products proficiently, master the setting of key product parameters, and pass the assessment.
  • Study the basic design principles of the products, understand the mechanical structure principles, electrical schematic diagrams, and electronic circuit schematic diagrams, and pass the assessment.
  • Master the product manufacturing process, participate in workshop assembly process training, understand key quality characteristics, be able to disassemble, assemble, and debug the products proficiently and accurately, and pass the process department's assessment.
  • Be familiar with the tooling installation/commissioning process, update commissioning reports, and update simple designs and drawings.
  • Follow up on new application solutions and propose optimization suggestions based on test results.
  • Troubleshoot necessary field application problems.
  • Collect, summarize, and track cross-functional work related to project commissioning information, including internal and external work.
  • Complete other tasks assigned by the department manager.

Who You Are:
  • Familiar with the basics of mechanical, electrical, and ultrasonic technologies

For This Role, You Will Need:
  • Associate's degree or above, mechanical/automation major preferred
  • Possess strong manufacturing knowledge
  • Excellent communication skills
  • Pro/E/UG/AutoCAD/MS/Office skills

Preferred Qualifications That Set You Apart:
  • Possesses basic debugging experience
  • Possesses project management skills and can independently complete application test report summaries
  • Strong continuous learning ability

Our Culture & Commitment to You:
  • At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that phenomenal ideas come phenomenal great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
  • We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

The collection, summarization, and tracking of project commissioning information involves both internal and external work.