Technical Support Engineer - Intern
Emerson
IT, Customer Service
Shanghai, China
- Participate in the company's L1 and L2 level product technical training, master the basic principles of the products, and pass the assessment.
- Study the product operation manual, be able to operate the products proficiently, master the setting of key product parameters, and pass the assessment.
- Study the basic design principles of the products, understand the mechanical structure principles, electrical schematic diagrams, and electronic circuit schematic diagrams, and pass the assessment.
- Master the product manufacturing process, participate in workshop assembly process training, understand key quality characteristics, be able to disassemble, assemble, and debug the products proficiently and accurately, and pass the process department's assessment.
- Be familiar with the tooling installation/commissioning process, update commissioning reports, and update simple designs and drawings.
- Follow up on new application solutions and propose optimization suggestions based on test results.
- Troubleshoot necessary field application problems.
- Collect, summarize, and track cross-functional work related to project commissioning information, including internal and external work.
- Complete other tasks assigned by the department manager.
- Familiar with the basics of mechanical, electrical, and ultrasonic technologies
- Associate's degree or above, mechanical/automation major preferred
- Possess strong manufacturing knowledge
- Excellent communication skills
- Pro/E/UG/AutoCAD/MS/Office skills
- Possesses basic debugging experience
- Possesses project management skills and can independently complete application test report summaries
- Strong continuous learning ability
- At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that phenomenal ideas come phenomenal great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
- We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
The collection, summarization, and tracking of project commissioning information involves both internal and external work.