Position Summary:

The Key Account Manager is responsible for developing and growing strategic customer relationships within the Oil & Gas sector in Angola. This role focuses on expanding new business opportunities, strengthening existing key accounts, and positioning Emerson’s full portfolio of products and services to deliver long-term value. Acting as a trusted partner to customers, the role plays a critical part in driving sustainable growth, ethical business practices, and customer satisfaction across the region.

In This Role, Your Responsibilities Will Be:

• Identify, develop, and grow new and existing customer opportunities by applying effective sales strategies and customer-focused solutions.
• Build a deep understanding of customer businesses, priorities, and challenges to position Emerson’s products and services effectively.
• Establish strong, trust-based relationships and act as a primary point of contact and advisor for assigned key accounts.
• Increase market share through competitive positioning and strategic portfolio placement across projects and opportunities.
• Collaborate closely with internal sales, marketing, and technical teams to deliver coordinated and high-quality customer engagement.
• Develop and execute strategic account plans to drive customer loyalty, engagement, and long-term growth.
• Maintain accurate sales forecasts and pipeline data using business planning and CRM tools.
• Engage with industry stakeholders, including joint ventures, international and national oil companies, and regulatory bodies.
• Represent Emerson professionally while promoting ethical business practices, safety, and compliance in all interactions.
• Support additional strategic initiatives as required to meet business objectives.
• Adhere to Health, Safety & Environment policies as laid by the organization.

Who You Are:

You build strong partnerships by listening actively and valuing different perspectives to achieve shared goals. You communicate clearly and adapt your approach to connect effectively with diverse stakeholders. You take ownership of results, follow through on commitments, and approach challenges with energy and focus. You think strategically, anticipate future opportunities, and make informed decisions that create long-term value for customers and the business.

For This Role, You Will Need:

• A degree in Engineering, Science, or a related field, or equivalent professional experience.
• Strong experience working within the Oil & Gas industry in Angola.
• Demonstrated success in B2B sales and customer relationship management.
• Experience engaging senior-level customer stakeholders and building long-term partnerships.
• A consultative, customer-first approach to selling.
• Strong interpersonal and communication skills, both written and verbal.
• Willingness and ability to travel frequently.

Preferred Qualifications That Set You Apart:

• Experience in the process automation or related industrial sectors.
• Ability to work effectively across functions within a matrix organization.
• Experience supporting business growth in emerging or developing markets.
• Background working with international and national oil companies.

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

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The Key Account Manager is responsible for developing and growing strategic customer relationships within the Oil & Gas sector in Angola. This role focuses on expanding new business opportunities, strengthening existing key accounts, and positioning Emerson’s full portfolio of products and services to deliver long-term value. Acting as a trusted partner to customers, the role plays a critical part in driving sustainable growth, ethical business practices, and customer satisfaction across the region.