Customer Solutions Engineer
Sales & Business Development, Customer Service
Houston, TX, USA
Provide commercial and technical support to the DeltaV SaaS SCADA business development team and the Emerson Impact Partner network.
Collaborate directly with clients to help them realize a vision for new technology adoption within their organization.
Prepare, review, and approve the scope of work, network architectures and bill of materials deliverables required to develop budgetary proposals and binding commercial agreements.
Demonstrate and showcase the DeltaV SaaS SCADA Cloud Platform for existing and prospective clients.
Serve as a subject matter expert on the DeltaV SaaS SCADA Cloud Platform to assist with solution development and software training.
Work with clients to understand their business and technical challenges and develop remote monitoring solutions that fit their requirements.
Implement and oversee the execution of pilot projects by using internal and external software tools for data collection, validation, and visualization.
You are a technical professional that sets aggressive goals and has high standards. You are persistent in accomplishing objectives despite obstacles and push yourself to achieve results. You analyze multiple and diverse sources of information to define problems accurately. You deliver customer-centric solutions, serving as a strategic partner and subject matter expert. You work collaboratively with others across the organization to achieve shared objectives.
Bachelor’s Degree or Technical Diploma/Trade Designation in Engineering, Engineering Technology or Automation. Concentration in Electrical, Computer, Mechanical or Petroleum disciplines
5+ years of relevant experience
A minimum of 2 years of technical sales experience
Willingness and ability to travel up to 25%
Experience with cloud-based platforms, SCADA, automation systems and field instrumentation
Knowledge of communication protocols of Flow Computers, RTUs and PLCs including industry standard and custom programs.
Experience with Ethernet, Radio, Cellular, and Satellite communication
Knowledge of Oil & Gas production operations, artificial lift, and facility design.
Proficient with Microsoft operating systems and program suites.
Excellent presentation and technical writing skills.
Ability to work under pressure with multiple priorities and deadlines
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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Emerson’s DeltaV SaaS SCADA Customer Solutions Engineer will create proposals and formal commercial agreements, develop cloud-based SCADA software solutions, and act as a technical subject matter expert supporting various sales teams with technical documentation and software demonstrations.