In This Role, Your Responsibilities Will Be:

• Review problem boxes at packing stations and communicate quantity discrepancies to appropriate team members to support timely resolution.
• Audit combination bucket pallets, pallet stacking configurations on the dock, loaded trailers, and Zone 48 packed boxes to ensure compliance with established quality standards.
• Document pallet shipment numbers, pallet identification numbers, trailer information, pallet configuration audit results, and any identified discrepancies in tracking spreadsheets.
• Record audited box license plate numbers (LPNs) and any associated findings or errors.
• Track transfer order numbers, line counts, audit percentages, delivery numbers, and audit findings using designated reporting tools.
• Verify inventory accuracy and product quality to support operational and customer requirements.
• Assist with root cause investigations, corrective actions, and process improvements to prevent recurring issues.
• Support incoming and outbound shipment inspections to ensure compliance with quality and operational standards.
• Promote a culture of safety, quality, and continuous improvement throughout the facility.

Who You Are:

You consistently deliver accurate work by paying close attention to details and maintaining a high standard of quality. You actively seek to understand problems, analyze information, and identify practical solutions. You communicate openly and effectively with others, building positive relationships and collaborating across teams to achieve shared goals. You adapt to changing priorities, take ownership of your responsibilities, and contribute to continuous improvement through proactive thinking and reliable execution.

For This Role, You Will Need:

• High school diploma, GED, or an equivalent combination of education and experience.
• Previous warehouse, distribution, logistics, manufacturing, or related operational experience.
• Strong verbal and written communication skills.
• Demonstrated attention to detail and ability to follow established processes and instructions.
• Basic computer proficiency, including Microsoft Excel and Microsoft Outlook.
• Ability to read, understand, and follow company policies, procedures, and work instructions.
• Problem-solving and analytical skills.
• Ability to safely lift up to 35 pounds, with equipment available to assist with heavier items.
• Ability to stand, walk, and move throughout a shift of up to 8 hours.

Preferred Qualifications That Set You Apart:

• Experience working with JD Edwards or another Warehouse Management System (WMS).
• Previous quality assurance, quality auditing, inventory control, or related experience.
• Experience documenting audit findings and analyzing data using spreadsheets.
• Familiarity with warehouse shipping, receiving, and inventory processes.

Our Culture and Commitment To You:

At Emerson, we foster a culture where every employee is valued, respected, and empowered to contribute their unique perspectives. We believe innovation thrives when people feel included, supported, and encouraged to grow. Our commitment to safety, integrity, collaboration, and continuous improvement creates an environment where employees can build meaningful careers while making a positive impact on our customers and communities. Through development opportunities, teamwork, and a focus on well-being, we help our employees achieve both personal and professional success.

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Based in SOUTHAVEN, MS, a Quality Associate is an integral to the operation, ensuring we “do what we say” and lead the charge on doing it right. Quality Associates deliver audits on all areas of the facility, follow up on customer concerns, verify stock and product, inspect incoming as well as outbound shipments and support the departments with root cause analysis, corrective action and process implementation. This position requires a safety mindset, a can-do attitude, and the ability to work in a team setting. The ideal candidate will have attention to detail and the ability to solve problems on the fly.