Principal Engineering Support Assistant

Emerson
Emerson

Customer Service · Full-time

Bayan Baru Bayan Lepas, Pulau Pinang, Malaysia

Posted on Sep 10, 2026

In This Role, Your Responsibilities Will Be:

  • Work closely with engineers and project managers to support daily project activities.
  • Execute tasks assigned by the project manager in a timely and accurate manner.
  • Maintain project documentation and coordinate logistics activities, including internal support requests, Engineering Change Orders (ECOs), and Manufacturing Change Orders (MCOs).
  • Manage Bills of Materials (BOMs) and component inventory records.
  • Submit Purchase Requisitions (PRs), track Purchase Orders (POs), and support project coordination activities.
  • Coordinate manufacturing prototype builds and product qualification requests.
  • Create and maintain new component part numbers; experience with electronic component attributes is an advantage.
  • Collaborate effectively with cross-functional teams including PCB Design, Test Engineering, Compliance, Manufacturing, and other stakeholders as required by project needs.
  • Foster strong teamwork and maintain effective communication across R&D and manufacturing organizations.

Who You Are

You are a self-motivated and organized professional who thrives in a fast-paced, high-tech environment. You can manage multiple priorities effectively, work independently, and collaborate seamlessly within a team. You are passionate about problem-solving, continuous improvement, and delivering high-quality results while meeting project deadlines.

For This Role, You Will Need:

  • Diploma or Bachelor's Degree in Engineering, Technology, Supply Chain, Business Administration, or a related field, with relevant work experience.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
  • Ability to work independently, learn quickly, and manage time effectively in a dynamic environment.
  • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Positive attitude, strong teamwork skills, and a proactive approach to problem-solving.
  • Ability to prioritize work and consistently meet deadlines.
  • Applied AI literacy, including the ability to craft effective prompts, validate AI-generated outputs, and integrate AI tools into daily workflows while adhering to quality and data privacy requirements.
  • Adaptability and willingness to embrace evolving priorities, processes, and technologies with a continuous learning mindset.

Preferred Qualifications

  • 5+ years of relevant experience in a project coordination, engineering support, or operations support role.
  • Knowledge of Agile methodologies and Oracle systems.
  • Experience supporting engineering development, manufacturing, or new product introduction (NPI) activities.
  • Familiarity with electronic components, BOM management, and engineering change processes (ECO/MCO).

The Engineering Support Analyst (ESA) provides critical operational and project support to engineering teams by coordinating project activities, managing documentation, BOMs, engineering changes, procurement processes, and prototype builds. This role works closely with cross-functional stakeholders across R&D and manufacturing to ensure projects are executed efficiently, on schedule, and with high-quality standards. The ideal candidate is highly organized, detail-oriented, technology savvy, and capable of managing multiple priorities in a fast-paced environment while leveraging modern tools, including AI-enabled workflows, to improve productivity and collaboration