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GCR-GO EMEIA DMO-Senior

EY

EY

Thiruvananthapuram, Kerala, India
Posted on Monday, June 10, 2024

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Description

Global Compliance and Reporting – GO DMO (Senior) – Job description

Global Compliance and Reporting is an integrated suite of Tax and Accounting services that EY provides to our multinational clients. GCR offers the ease of managing compliance & regulatory filings by:

  • Taking care of the complexity of regulatory affairs across multiple jurisdictions
  • Centrally managing the global compliance and reporting activities
  • Controlling the cost of managing compliance across various countries

Globally, tax and accounts preparation activities are conducted mostly in the local countries and hence requires a wide network of EY professionals to work together to deliver to the client expectations. The project management professional will be part of the service management function of the engagement governing the delivery of the global engagement while working closely with EY engagement leadership, client and any relevant third party providers (where applicable) to provide visibility and control over data and filings worldwide.

Job purpose:

The job holder will work on several client accounts/ engagements, where they will be involved in delivering all service management aspects of a multi- national GCR engagement.

Key responsibilities:

Implementation phase – Post the awarding of the contract to EY, there is a detailed project phase where the GCR business model needs to be implemented across the countries in scope. This involves extensive collaboration with EY professionals across various functions and countries, local client entities, central client team and possibly 3rd party service providers. This phase will be actively managed by a dedicated transition, however a SMO team will be involved in following activities

  • Set up delivery team and governance structure
  • Coordinate and oversee knowledge transfer meetings across multiple functions and countries to capture specific scope of service
  • Technology set-up: Set up EY internal technology for service management
  • Assess outcomes of knowledge transfer meetings to build the delivery plan for the next year
  • Build project plan for delivery and set up engagement management tools
  • Contractual: Coordinate with Commercials team to oversee CMO activities
  • Issue subcontracts to local EY teams for agreed scope and fees to initiate service delivery

Service delivery phase – During service delivery, local EY teams will prepare tax and accounting compliance deliverables to help the client entities meet the jurisdictional requirements in the respective countries. Main tasks for the SMO professional in this phase would include:

  • Service management:
  • Monitor the compliance delivery services across multiple countries and functions
  • Prepare reports indicating status, issues and potential risks in delivery for the respective period
  • Coordinate with local EY teams to work through issue resolutions
  • Change management: Coordinate change management along with CMO team
  • Coordinate with local EY teams to understand nature and impact of scope change
  • Prepare detailed change requisitions for regional and global client approvals
  • Invoice and cash flow: Work with CMO to manage invoice process
  • Maintain schedules of inter-EY and client billings: Work with CMO to manage billing process
  • Work with finance teams / CMO to raise necessary invoices and track invoices raised by local EY teams
  • Coordinate with various stakeholders for clarifications on invoicing and contract related issues and queries

Responsibilities, Qualifications, Certifications

Desired skills:

  • Strong organization and project coordination capabilities
  • Good analytical, judgment, tact and decision-making ability along with critical thinking skills
  • Excellent written, oral and presentation communication and stakeholder engagement skills
  • Ability to work in a multi-functional, multi-geographic team
  • Ability to build and maintain excellent relationships across organization levels
  • Ability to work and team with a multitude of different people and different cultures

Desired experiences:

  • At least 5 years of working with major global corporation (Big 4, Finance shared services, etc.) with at least one year in project delivery or engagement/ account management
  • Have formal education in commerce/ finance
  • Knowledgeable in finance processes and be able to deal with large volume of data
  • Proficient on MS Project/ Word/ Excel/ Power Point
  • Working knowledge of MS SharePoint
  • PMP certification and client facing experience desired


What we offer

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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