FS Business Consulting - Business Transformation - PMO Lead - Manager - Dublin

About EY:

Do you have a keen interest in driving change, with the ability to influence decision-makers at any given time? Do you possess a deep understanding of the challenges faced by businesses within the financial services industry? Do you have excellent people, communication and negotiating skills? At EY, we are sure that irrespective of the reasoning behind considering a new role with us, becoming a part of our strong financial services banking team may be the ideal career move for you.

EY is the only major professional services firm with an integrated Financial Services practice across Europe, the Middle East, India, and Africa (EMEIA). We connect our Asset Management, Banking and Capital Markets and Insurance clients to 6,500 talented people from 12 countries and 35,000 Financial Services colleagues around the world.

The opportunity:

Join EY FSO Ireland and you will work in high performing teams, experiencing growth and change right across this diverse region. You will be working with the best people on the most complex financial services opportunities and challenges our clients face, helping to shape the future of financial services.

Your key responsibilities (EY PMO Lead):

Within FSO Business Consulting and our Business Transformation Delivery practice, you'll work as part of a high-performing team of problem solvers with extensive consulting and industry experience, helping financial services organisations solve their complex business opportunities and challenges from strategy to execution. On a typical day, you will have the opportunity to work on large transformation programmes for our clients and:

• Lead the programme management office across the end-to-end project lifecycle, from business case development to project mobilisation, execution and close-out.
• Manage the day-to-day activities of a PMO Team (PMO Analysts) and management of programme artefacts and processes.
• Work directly with the Programme Manager to support the management and administration of senior / Exec Level governance forums and other relevant SMT reports needed.
• Monitor areas of significant programme risk in conjunction with the Steering Committees and Programme Executives and Project Managers – act as an independent QA, reviewing reports (e.g., scope, schedule, cost, RAID Logs).
• Track and monitor compliance to status reporting and summarise for required governance forums – ensure status submissions are accurate and QA’ed and adhere to EY standards
• Support the relationship between the PMO Team and Project Managers across the programme.
• Support the creation of Decision and Change Request Papers for relevant governance forums.
• Monitoring of the path and interdependencies between programmes.
• Support the Workstream Project Managers with their Change Control inputs (Milestone plan, resourcing forecasts and RAID items)
• Manage the overall programme financials (including client / third party costs and non-resource costs such as licencing) and burn rate tracking, actively managing the forecast, budget, accruals and master resource list (MRL)
• Support client annual investment planning process with programme cost estimates
• Reconciliation of cost submissions and alignment in relevant project management systems such as Clarity - (rate changes / indexation / effective utilisation of resources)
• Manage benefits: Define and baseline the benefits that the programme will measured against, monitor and report progress against target benefits and challenge team leads on expected benefits.
• Draw on EY’s capabilities in our Business, Technology, People and Risk Consulting practices as well as experience from our global consulting network.
• Work with a global team of experts to develop unique and innovative solutions as well as benefitting from best-in-class training and development and bring the right insights and capability at the right time for our client engagements.

Your key responsibilities (EY Consulting Manager Rank):

• Support EY FSO Business Consulting business development activities, such as proposals, thought leadership and producing input for client events.
• Support EY Business Consulting operations ensuring that all operational metrics are met for utilisation, timesheet and related internal engagement management processes and system inputs.
• Manage and coach our people. You will be assigned junior resources to help them navigate their career in EY, support them with their personal development and the necessary performance management processes (LEAD).
• Use analytical thinking and structured problem solving to resolve challenges or blockers on engagements by actively engaging with clients and senior managers to progress or resolve problems.
• Write sharp and concise documents at a level suitable for C Suite-1 client level with minimal supervision and minor review for Senior Managers.
• Demonstrate “Key Facilitation Skills” – articulate the objective / Listen Actively / Useful questioning style / Observe and Intervene / Create Empathy / Remain Neutral / Achieve Consensus.
• Provide comfort and reassurance to C Suite-2 client level stakeholders in times of uncertainty in my engagement within minimal intervention required of Senior Managers.
• Identifying conflicting or challenge stakeholder relationship tailoring your style and behaviours to achieve a positive outcome.
• Successfully support Senior Managers, Directors and Partners lead complex engagements ensuring coordination with client’s strategic objectives.
• Support Senior Manager end to end manage engagement revenue and billing with minimal support.
• Demonstrate advanced proficiency in using Excel and other tools to analyse and translate data into insights, to develop basic financial models, and to support business case development.
• Communicate with authority to multiple audiences, including senior leadership. Individual has demonstrated ability to apply the skill to solve complex, multi-faceted and/or new problems, and is able to apply their knowledge and skill to customize solutions to specific requirements.
• Understand and develop solution and competency skills through on-the-job experience, appropriate training and engagement with the relevant solution and competency community.

Skills and attributes for success:

Decision Making:

• Identify and make decisions that have a significant project impact; escalating decisions that cannot be resolved within the project in line with project/programme governance structure.
• Deadline-driven, highly organised, and able to multi-task.

Problem Solving:

• Exceptional problem-solving ability including logical reasoning, creative thinking, and the ability to untangle complex issues.

• Ability to communicate complex ideas effectively, both verbally and in writing
• Identify, drive and lead problem solving and issue management for the project deliverables.
• Accountable for project team adherence to EY or client delivery methodology and ensures any deviations are addressed.
• Influences and contributes to continuous improvement of methodology.

Collaboration:

• A team player who is also an independent thinker.
• Collaborates across the organisation and externally, including external regulatory bodies and stakeholders.
• Identifies and manages cross functional interdependencies.

Level of Influence:

• Influences and negotiates project outcomes with senior stakeholders, often across multiple functions.
• Prepares and presents analysis, insights, and recommendation to assist governance forums with decision making.
• Comfortable managing client stakeholders and working in a consultant / client environment.

Technical:

• Expert grasp of MS Office (PowerPoint / Excel)
• Experienced using project and portfolio management tools such as Clarity is preferable.

To qualify for the role, you must have:

• 7+yrs experience in a PMO Lead role in financial services.
• Primary Degree.
• Experience of delivery of complex projects and strong presentation skills.
• Highly experienced in financial, stakeholder and people management.
• Experience of working on projects through the full delivery life cycle (from project concept/initiation to closing).

Ideally, you will also have:

• Ability to deal with ambiguity and uncertainty.
• Project Management Certification and/or Agile certification desirable (e.g. PRINCE2, Scrum Master).
• Experience using project and portfolio management tools such as Clarity is preferable.
• Management Consulting experience is preferable.

What we look for

• Someone who is passionate about reaching their full potential and excelling in their career
• Someone with energy, enthusiasm and courage who enjoys solving complex problems and variety in their day-to-day working life.
• Someone who enjoys working as part of a community which values integrity, respect, teaming, and inclusiveness

What working at EY offers

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that is right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you will discover opportunities to help customise your career journey, so that it is as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

About EY

As a global leader in assurance, tax, transaction, and advisory services, we’re using the finance products, expertise, and systems we have developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You will be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. That’s Why, EY.

Apply now.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.