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SAP Product Manager - Product Lead - Technology and Communications
Title: Product Manager

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization.
Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you’ll work with technologists and business experts, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you’ll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The opportunity

We are looking for a Product Manager with deep industry experience in Technology and Communications sector to join our Product Management team in building innovative products that enterprises don’t just use, but love. Our product management team here at Client Technology SAP Domain is motivated by designing, building and releasing products that “wow” our customers, pushing the boundaries of what’s possible for making a better working world. You will work closely with engineering, QA, UX, and business teams to deliver highly available SAP technology solutions for EY clients across the globe.

You will set the overall vision for the product in close collaboration with Business Owner and the Product Owner, including the product architecture, roadmap, and backlog oversight. You shall also be accountable for successful product development involving multiple stakeholders but mainly the agile stable teams.

We seek a great teammate who can effectively negotiate and influence at all levels. We are excited about your working with a global team of non-technical and technical professionals and when challenges arise, your ability to thrive in identifying creative and unique solutions. It will really help if you seek customer feedback and excel in using data to help make challenging prioritization decisions.

You would establish close relationship with the respective Technology Officer, key Business Owner and other CT counter parts (e.g. non-SAP Product Managers). You shall need to handle the finance aspects for the product line and be overall accountable for the forecast accuracy of you product (budget & actuals).

In your role, you enjoy technical conversations with engineers but are also comfortable presenting in front of senior leaders. You understand the extensive product/platform portfolio of SAP, and are willing to apply your experience & skills in a way that meets EY’s standards for problem solving, design, engineering and customer success.

Your key responsibilities

• Ideate new products and manage them through their lifecycle by partnering with EY Service Lines’ customer needs.
• Partner with several product and feature teams to deliver a wide range of products that will be built primarily on SAP technologies (SAP Business Technology Platform).
• Work alongside a team of product owners and feature teams to develop features for the products that will be sold to EY Clients
• Demonstrate proven industry domain knowledge (Specific to the Telecom, Hi-Tech, Technology and utilities industry in general), and infuse them into SAP product development.
• Enforce product governance structures and compliance activities to maintain regulatory compliance and enterprise standards.
• Communicate feedback to the leadership team to improve and evolve the quality of products
• Cultivate and build relationships with all stakeholders.
• Prioritizes deadlines and provides supervision of all members of the feature teams.
• Set and monitor goals and assess overall performance of team members and actively participates in the formal Review Committees for the Product Management group
• Provide formal and informal coaching on-the-job to grow team members to their full potential.
• Deliver results through others, leveraging the ability to lead through influence.
• Responsible for assigning work and reviewing performance, requiring leadership of virtual teams
• Display influencing skills are required to work with other departments or leaders and encourage effective feedback for all team members with stakeholders beyond the Product Management group.
• Do budgeting and financial reporting for multiple products / services.
• Prepare product marketing and communication artefacts in close collaboration with Product Marketing Manager and Branding/Communication teams.

To qualify for the role, you must have

• Bachelor’s/Master’s degree in a technical, business field or equivalent practical experience building/shipping technical products.
• 15+ years of overall experience with a minimum of 10+ years of experience in a product management role at large scale product or professional service organizations with significant experience in interacting with senior leaders and global C-level management.
• Possess in depth knowledge in the Utilities domain.
• Should have very good knowledge of S/4HANA Subscription Order Management, Convergent Mediation, Convergent Charging, Convergent Invoice, FICA Business Processes. Having Commerce Cloud, CPQ, and EM is a huge plus.
• Should have worked in regulated/ de-regulated market environment.
• Should possess knowledge and hands-on experience with SAP’s solutions including the ability to develop solution frameworks, solution process landscapes and define integration touchpoints.
• Domain experience in electricity, gas or water utilities industries will be added advantage.
• Strong financial acumen ensuring financial metrics are met across the product lifecycle.
• Strong understanding of the most recent trends around SAP intelligent technologies and their integration with SAP S/4HANA, leveraging the SAP Business Technology Platform.
• Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies. Deft at designing presentations, formal writing, verbal and email communication.
• Experience in driving product vision, go-to-market strategy, and design discussions.
• Experience in creating strategic product roadmaps, working with cross-functional teams.
• Experience managing and delivering results through others in matrixed client, supplier and geographically dispersed virtual teams.
• SAP Activate methodology and Solution Manager experience a requirement.
• Certification on FI-CO or S/4HANA BRIM, RAR, EM will be plus.
• Extensive experience of working with business, engineering, sales and design teams.
• Management of a team with resources spread across multiple geographies.
• Proven success in defining product features and drive feature execution – from concept to commissioning.
• Solid business acumen, management and marketing communication skills

Ideally, you’ll also have

• Handle ambiguity and get things done in a rapidly changing environment.
• Must be comfortable working in an environment where ideas are challenged.
• Prior experience in product design or Engineering of products in B2B segment desirable.
• Should possess good product instinct and excellent project management skills to push projects over the finish line with sound planning and persistent execution.

Ideally, you’ll also have

• Handle ambiguity and get things done in a rapidly changing environment.
• Must be comfortable working in an environment where ideas are challenged.
• Should possess good product instinct and excellent project management skills to push projects over the finish line with sound planning and persistent execution.
• Experience of working in SAP S/4HANA products/projects.
• Experience with SAP Activate methodology.
• Knowhow of embedded and side by side ML with S/4HANA is preferable.
• SAP technical certifications are good to have.

What we look for

• A self-starter, independent-thinker, curious and creative person with ambition and passion.

What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

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