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Job Title: Senior JAMF Administrator (Subject Matter Expert)

Job Summary: The Senior JAMF Administrator will serve as the subject matter expert (SME) for our JAMF Pro environment. This role involves advanced administration, strategic planning, and providing high-level support for Apple devices across the organization.

Key Responsibilities:

• Serve as the primary expert on JAMF Pro, providing guidance on best practices for Apple device management.
• Develop, implement, and maintain mobile device management (MDM) solutions.
• Troubleshoot and resolve issues related to JAMF deployment and device management.
• Provide documentation and reporting on device compliance and management metrics.
• Assist in the creation of policies and procedures for device security and management.
• Develop and implement advanced configuration profiles, policies, and scripts.
• Oversee the deployment and management of macOS and iOS devices.
• Ensure compliance with security policies and industry standards.
• Provide expert-level technical support and troubleshooting for Apple devices.
• Collaborate with cross-functional teams to support Apple device initiatives.
• Conduct regular system audits, generate detailed reports, and present findings to senior management.
• Conduct training sessions and workshops for team members on JAMF functionalities.
• Stay updated on the latest JAMF features and Apple device management trends.
• Lead the administration and maintenance of the JAMF Pro environment.
• Mentor and train junior IT staff on JAMF Pro best practices.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Extensive experience as a JAMF Administrator or similar role.
• Deep knowledge of macOS and iOS operating systems.
• Proficiency in scripting languages such as Bash, Python, or AppleScript.
• Strong experience with device management and MDM solutions.
• Excellent problem-solving, communication, and leadership skills.
• Ability to work independently and lead a team.

Preferred Qualifications:

• JAMF 300 or 400 certification.
• Experience with other MDM solutions.
• Knowledge of network protocols and security.
• Previous experience in a senior or SME role.

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