Account Coordinator – Financial Services

General Information

Location: Dublin

Business Area: Assurance, CBS

Contract Type: Full-Time – Permanent

The Account Coordinator acts as an administrative support to senior management on key accounts reducing clerical burden allowing management teams to focus on technical aspects of their role. You will take a leading role in the key areas of resourcing, planning, monitoring engagement progress, budget management and acting as a key client liaison for non-technical matters. The role sits within FS Assurance, and you will work with the Executives of the business along with supporting other members of the account coordination team.

Your key responsibilities

• Co-ordinating the planning and budgeting process for key client engagement
• Assist in budget creation while ensuring job and staff scheduling is up to date on our internal system
• Liaise closely with key account stakeholders (internal and external) on an ongoing basis becoming the central contact for non-technical account queries
• Proactively manage a portfolio by assisting engagement managers in a number of administrative tasks
• Provide in-depth analysis on engagement economics and other financial analytics
• Monitor engagement progress in line with agreed timetable identifying potential issues/delays and communicating with the relevant parties on such delays
• Prepare billings and liaise with managers for portfolio review and sign off
• Organise internal and external meetings and events and all related logistics
• Constantly try to develop new and improved ways in how we operate and how we report performance.

Skills and attributes for success

• Excellent people skills - requiring demonstrated poise, tact and diplomacy
• Excellent communication skills – both written and verbal with an ability to interact with and communicate effectively with people at all levels within the firm and externally
• Strong numerical, analytical and attention to detail skills
• Proven experience owning and delivering projects on own initiative
• Attention to detail in composing and proofing materials

To qualify for the role you must have

• Proven experience of project coordination; in establishing priorities, scheduling and meeting deadlines combined with strong organisational skills and with an ability to prioritise an often conflicting workload
• High level of competency in MS Office suite. In particular a strong knowledge in Excel is required
• Proven experience of pro-actively managing upwards to ensure that project deliverables meet the agreed timetable
• Professional, confident, credible, enthusiastic team player with a high level of flexibility and a “can do” attitude
• Strong customer service focus and ability to anticipate both team and client requirements

Ideally, you’ll also have

• Experience in a professional services environment at executive (or equivalent) level
• Relevant degree qualification

What we look for

• Someone interested in joining a dynamic team who wants to develop their business Tax expertise and broaden their experience in a fast moving, technology enabled business world.
• A team player with a strength in coaching and developing others.
• A good work ethic and openness to new challenges.
• Commercial awareness and ability to develop business opportunities in order to generate growth within the firm.
• Excellent communicator with an aptitude to build and manage key client relationships and internal network.

About EY

As a global leader in Assurance, Tax, Transaction and Advisory Services, we’re using the finance products, expertise, and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

What working at EY offers

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Hybrid Working
• Pension/Discounted Health Insurance
• Web Doctor
• Purchase of Additional Annual Leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Referral Bonuses & Recognition Awards
• Tech MBA paid by EY

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. That’s Why, EY.

Apply now.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.