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Job Title

Associate Director – Commercial Contracting

Service Line/Sub-Business Line

GCO Enablement

Qualification

• LL. B (professional qualifications)

The opportunity

This is an exciting opportunity to join a fast-growing team within EY. Part of the GCO Enablement within GDS team in India, the counsel will work with legal/Global General Counsel’s Office (GCO) attorneys, and support EY’s business on vendor and client contracts. You will provide legal support to the business and become a trusted adviser of stakeholders (often at senior leadership level). You will be expected to assess and understand how risks can be best managed and mitigated. You will also be managing a team of legal professionals and would be expected to coach and guide the team members to enable them to efficiently deliver on their goals.

Key Responsibilities will include the following:

• Leading multiple teams supporting different service lines and geographies handing commercial contracts (both client and vendor).
• Build an excellent working relationship based on trust with the clients and other stakeholders.
• Supporting on drafting, reviewing, negotiation, finalization and advisory on high-value, complex or critical client or vendor agreements, teaming agreements, MSAs, framework agreements, software license agreements, SaaS subscription agreements.
• Support in framing policies, process, and SOPs for efficient and seamless service delivery.
• Increase GDS usage and contribution towards delivery of functional priorities and enabling seamless employee and customer experiences
• Strengthen the go-to market program to enable wins for the GDS to increase the scope and reach of the services delivered.
• Build talent and capabilities and create niche roles in alignment with global priorities
• Mentoring, training, and motivating team members and ensuring retention.
• Responsible for the hiring process by identifying and evaluating the right person to fill the role. Determine hiring and training needs for the team.
• Accelerate adoption of Digital, Analytics and AI capabilities across functional processes and creating the culture of innovation, transformation, and adaptation of technology to enhance the service delivery.
• Establish and define End-to-End delivery enablers that prioritize optimized delivery from the right team/location and service provider that minimizes hand-offs and allows maximum time zone coverage
• Working with internal stakeholders to develop strategies to address issues identified.
• Communicating progress, challenges, risks and benefits to appropriate management levels and affected user groups and other members of the GCO in the affected jurisdictions.
• Understanding practice and business goals and how they impact the types of products and services procured.
• Managing team’s workflow and propose process improvements, automations and efficiencies.
• Maintaining an understanding of the impact of changes in EY policies, organizational structure, and procedures.

Skills and attributes for success:

• Demonstrate unquestionably high standard of ethics, integrity, and values
• Be able to manage stakeholder expectations in a high-pressure, changing environment while maintaining a calm, professional working style
• Possess excellent leadership skills including the ability to inspire and motivate others by recognizing outstanding performers
• Demonstrate strong problem-solving skills, including creativity and innovative thinking
• Possess excellent communication skills (oral and written) in English, strong interpersonal and presentation skills interacting with senior stakeholders
• Be able to summarize complex, technical concepts into communications that can be understood by the team and other stakeholders
• Feel comfortable and confident in a challenging global environment (face-to-face and virtual), and be sensitive to cross-cultural differences and current international events
• Demonstrate flexible teaming skills (both face to face and in a virtual setting), e.g., be able to translate guidelines from leadership into well-structured, practical and clear instructions for others
• Bring innovation to improve processes and work products and have the ability to learn/adapt quickly when required.
• Excellent negotiations skills - It would also be preferable if the candidates had at least some experience negotiating with the “big box” vendors (IBM, MSFT, SAP, etc);
• Ability to assess size, scope and overall risk of contemplated transactions and to tailor contracts accordingly;
• Solutions – oriented with relentless focus on world class execution of projects and tasks;
• Strong service-oriented personality, proficient at delivering the highest quality of work within deadlines;
• High levels of personal energy and appetite for work and success.

Team/People Management:

• Lead a team of legal counsels
• Drive implementation of initiatives within team to enhance team competency continuously
• Monitor utilization and skills development to meet the needs of internal stakeholders;
• Helping team members with their queries and identify training gaps and coach team members
• Work Assignment and allocation
• Counsel and mentor team members; conduct one on one meetings, plan leave and attendance
• Devising strategies and managing the hiring pipeline.

Internal Client Management:

• Leads process improvement and automation ideas to drive efficiencies
• Proactively understands client needs for exceptional client services and addresses Client feedback
• Proactively addresses negative feedback to ensure escalations are to the minimum and responded appropriately
• Enhance team optimization by contributing to the Labour economics/IDCs or other organisational priorities
• Adoption of methodologies for achieving delivery excellence with structured KPIs and governance

Other Personal Characteristics:

• Unquestioned ethics and integrity.
• High level of self-confidence and energy.
• High level of intellectual agility, initiative, self-motivation, resourcefulness, and patience.
• Pragmatic with strong business acumen.
• Mature individual with good judgement.
• Strong analytical skills.
• Strong organizational skills with attention to detail.

Experience and qualifications

• LL.B/Law Graduate with 14+ years of relevant post-qualification experience (at least last 5 years in a leadership and people management role).
• Hands on experience in negotiating and finalising technology contracts.
• Excellent knowledge of privacy and data protection (GDPR/CCPA)
• Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English.

What you can look for

• A Team of highly qualified legal professionals with energy and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of a global company and interact with attorneys and business team across the globe.

What working at EY offers

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across five countries – Argentina, China, India, the Philippines and Poland – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

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