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SAP ABAP Senior 1, 2 TechOps (Application Management) Consultant

The Opportunity

We are looking for an SAP ABAP Senior Consultant to join the EY GDS – TechOps Team. As part of our EY GDS – TechOps team, you will be responsible for the development, maintenance and optimization of our SAP ABAP Applications in alignment with our business objectives in a multi-region environment. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize applications to deliver seamless global operations support to global clients.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global companies through best-in-class solutions, automation and innovation, working with an international team.

To qualify for the role, you must have:

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
• At least 3 to 7 years of experience in SAP ABAP module – experience with SAP S/4 HANA ABAP Development and SAP Fiori/UI5 Development.
• Focus on level 3 support and global operations.
• Understanding of SAP Functional modules and business processes with the ability to translate business requirements and issues into technical solutions.
• Excellent troubleshooting skills with the ability to analyze and resolve complex technical issues in a timely manner in a multi-region environment.
• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements.

Ideally, you’ll also have:

• Proficiency in ABAP programming language, including advanced concepts such as ABAP objects, BAPIs, BADIs and enhancements working on RICEFWs.
• Extensive experience with SAP ABAP development tools, including ABAP workbench, ABAP Development Tools and SAP FIORI, Smartforms, BRFplus, SAPScript and Adobeform.
• Competence in integrating SAP systems with external technologies.
• Familiarity with DevOps practices and tools for SAP ABAP Development, such as SAP Continuous Integration and Delivery Tools.
• SAP Certification such as SAP Certified Development Associate – ABAP with SAP Netweaver.

What you will do:

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist.
• Provide senior level support for SAP ABAP development activities including customizations, enhancements, and bug fixes across multiple SAP environments.
• Lead and participate in the design, development and implementation of complex ABAP programs and solutions to address root cause analysis of critical business requirements and optimization of system performance.
• Perform Code Reviews, Performance Tuning and optimization of ABAP programs to ensure optimal execution of SAP programs and applications.
• Collaborate with functional and technical teams to gather requirements, assess business needs and provide expert advice on ABAP development tailored to business requirements.
• Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP ABAP requirements and programs.
• Develop and maintain technical documentation including system configuration, installation procedures and guidelines.
• Mentor and train junior SAP ABAP Team Members, sharing best practices and providing guidance on technical issues and troubleshooting techniques.
• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation, applied AI tools and innovation.
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client.

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of a market-leading, multi-disciplinary team of hundreds of professionals.
• Opportunities to work with EY SAP application maintenance, practices globally with leading businesses across a range of industries.

What working at EY offers:

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

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