At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

About Ernst & Young:

Ernst & Young is a global leader in Assurance, Consulting, Tax, Strategy and Transaction services. We make a difference by helping our people, our clients and our wider communities achieve potential.

Global Delivery Services (GDS) plays a vital role in supporting EY’s various service lines and business operations across the world. GDS operates from 5 cities- 3 in India (Gurgaon, Bengaluru and Kochi), Manila in Philippines and Wroclaw in Poland.

Purpose of Position:
The primary role and responsibility of this position will be to work in a team environment and deliver support to our EY employees and travellers during the major incidents and emergences

Responsibilities and Accountabilities: Service Delivery
1) Monitoring of Incident and alert globally and reporting to Regional Security Manager and Travel manager
2) Sending communications to our Employees and travelers through approved tools
3) Sound knowledge of Travel and geographical locations.
4) Focusing on initiatives and process improvement Plan

Skills Requirements:
1) Excellent written and oral communication skills in English language.
2) Self-starter who takes initiative and can work with minimal supervision
3) Works well in a team environment
4) Ability to work effectively in a virtual team
5) High availability required due to nature of role
6) Sound knowledge of Travel and security policy of different countries
7) Basic knowledge of Microsoft Office applications (Mostly MS Excel and MS Outlook)
8) Someone with strong multi-tasking, prioritization, organizational and time management skills.
9) Ready to work in shifts including Night shift (24/7), 5 days working and roster offs (2 Days)

Education & Experience:
1) 1 – 2 years of experience working in team from a large multi-national corporation.
2) Must have experience on Customer Relationship Management and data capturing
3) Added advantage having prior experiences working travel and security-based tools

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.