Americas Consulting Communications and Engagement Leader Associate Director

The opportunity

EY is seeking an experienced, analytical, strategic and creative Internal Communications and Engagement Leader. This is a great role for a seasoned communications team leader with a proven track record of building effective internal communications and employee engagement strategies, and in developing compelling communications programs that enhance an organization’s culture, drives growth, strengthens reputation and builds the brand. If you are a connector and a builder who thrives in roles where the work combines strategic thinking with rapid response, creativity and collaborative problem-solving you’d do well leading the internal communications team aligned to EY’s large, diverse and fast-moving Americas Consulting service line. This role requires experience managing complex, campaigns that engage and inspire corporate employees around a company’s mission, leadership principles, business objectives, and other service line priorities.

Your key responsibilities

You’ll be expected to manage the day to day internal communications function for Americas Consulting. You will be responsible for building and cultivating strong trusted advisor relationships with key internal stakeholders to provide communications support to meet approved business goals and objectives. Frequently “at the table” with leadership when key business issues are discussed, you will liaise with Americas and Global Consulting and BMC Leaders to drive consistent messaging and provide strategic and impactful communications that engage and inform more than 25,000 Americas Consulting professionals. You will be responsible for devising and executing an internal communications strategy and plan, managing a team of 5 or more people and agency teams, overseeing the internal communications & engagement budget, advising leadership and reporting on the results and value derived from communication efforts.

Skills and attributes for success

• Ability to develop a comprehensive, targeted and streamlined communications and content strategy, including annual communications plans, calendars, timelines and budgets to meet strategic objectives
• Provide direction for our distinctive Consulting at EY communications for internal audiences
• Demonstrated experience in creating impactful change management messaging platforms
• Develop, streamline and create email messages, daily articles, webcasts, video and audio messaging, internal communication campaigns, etc.
• Ability to present complex ideas and anticipate potential challenges. Leveraging experience, insight and creativity to influence others to consider innovative solutions by presenting alternative ideas
• Demonstrated teamwork and leadership skills, including the ability to select, manage and develop a team of internal communications professionals
• Leverage extensive experience and deep insight to deftly advise and influence leadership on the optimal use of communications and channels, share best practices, build the business and create a shared and inspirational vision
• Technical: Excellent written and verbal communications skills.
• Results-driven: Delivers on EY’s, Consulting’s and BMC’s strategic priorities; aligns communications with EY’s goals and communicates the Consulting value proposition.
• Talent development: Proactively develops others; sees learning, feedback and development as a critical input to delivering exceptional client service to BMC clients; seeks to inspire.
• Be a point of integration: Enables knowledge sharing throughout Consulting, BMC and EY; has the ability to synthesize information from others; connects all facets of the business when initiating, developing and implementing Communication programs; helps the business address its big issues; serves as an organizational connector.
• Problem solving/conceptual thinking: Demonstrates the knowledge, skills and abilities to drive organizational performance and add value to the business.
• Agile, dynamic and willing to go the extra mile.

To qualify for the role you should have

• 10-12 years of communications experience with a global organization and/or complex organization, with a focus on Internal Communications and Engagement.
• Able to articulate complex subject matter in a straightforward, concise and easily digestible manner for broad audiences.
• Proven ability to influence and build collaborative relationships with senior stakeholders.

• Mastery of written and oral communications skills
• Excellent presentation and project management skills
• Ability to assume leadership role for large projects and identify and manage key resources needed to execute
• Capable of maintaining discretion and confidentiality at all times when dealing with sensitive or proprietary information
• Experience in managing and coaching communications professionals, and teaming across business units
• Experience designing and executing large scale internal in-person and virtual events

Ideally, you’ll also

• Be a leader, team player, and proactive professional who works and thinks strategically, while guiding the team at the tactical level to deliver high-value communications results.
• Have the ability to explore innovative uses of technology to achieve goals and stay at forefront of best-in- class communications practice
• Be able to monitor and measure tracking data to ensure effectiveness of all plans and adjust as needed
• Be comfortable collaborating with colleagues Globally to promote consistency knowledge sharing and best practices
• Have basic video and audio editing skills

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 18 days of paid time off with additional time based on your level and years of service plus 12 observed holidays, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer opportunities to develop new skills and progress your career, the freedom and flexibility to handle your role in a way that’s right for you.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.