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Global Managed Service – Identity and access Management – Senior

The IAM Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards for quality regarding project documentation.

Key Requirements / Responsibilities:

• Should have an experience in applications onboarding
• Experience in configuring serial/parallel workflows, email templates.
• Hands on experience in integrating applications using REST/SOAP/Database/SAP connectors
• Good knowledge in writing actionable analytic reports
• Basic understanding of SoD and Role mining modules in Saviynt
• Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies.
• Exposure to process frameworks and methodologies.
• Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model.
• Contribute to eminence activities, such as automating manual tasks performed by Saviynt Administration team.
• Good to have an experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (Saviynt/other IAM)
• Good knowledge of MySQL, database queries, JSONs
• Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits.
• Good to have an experience in design, development, customization, configuration, deployment preferably in any Identity Management and Governance products
• Excellent verbal and written communication skills
• Ability to excel in a team-oriented, project-based work environment
• Must be able to thrive in a fast-paced, high-energy environment
• Ability to work independently, adapt quickly, and maintain a positive attitude
• Knowledge of Web Services (REST/SOAP)
• Knowledge of Java/J2EE and SQL
• Experience in Unix Shell/Perl scripting
• Provide Level 2 and Level 3 support for the system within agreed service levels
• Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area
• Provide daily/weekly report for ticket status
• Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation
• Help with operations after go-live, ensuring SLAs
• Resolve technical issues through debugging, research, and investigation.
• Work closely with business teams and DevSecOps teams on for activities related to supporting the IAM service offerings
• Vendor coordination
• Application patch deployment.
• Troubleshoot Saviynt Issues

Qualifications:

Education:

• Bachelor or college degree in related field or equivalent work experience

Skills Expertise

• Saviynt version 5.2 and above
• Knowledge on MySQL and database queries.
• Scripting knowledge like PowerShell
• Good soft skills i.e. verbal & written communication, technical document writing etc.
• Exposure to global security standards e.g. PCI, SOX, HIPAA etc.
• Experience in managing small to large sized organization.
• Prior experience working in remote teams on global scale.
• Customer orientation skills.

Certification:

• Saviynt Engineer Certification
• ITIL or equivalent

Work Requirements:

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in 24*7 rotational shifts as required

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