At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Location: Taguig City, Metro Manila, Philippines

What is the CSS role?

The Consulting Support Service (CSS) role improves account team efficiency and effectiveness through the performance of key project management and coordination activities.

The opportunity

CSS team helps in account coordination, project management, financial analysis, data compliance requirements and other miscellaneous administrative tasks.

As a Korean speaking consulting senior member in EY, you'll work as part of a team to help clients solve complex business problems and improve their business performance. Your Korean language skill will play a crucial role in interacting with our Korean clients and stakeholders, showcasing your technical expertise, and understanding cultural nuances.

Your key responsibilities

• CSS consultants enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
• Provide appropriate support to engagement team by coordinating, supporting or performing tasks that lead to efficient and effective engagement management, from initiation to post-engagement feedback/debrief activities
• Assist engagements with engagement economics matters (e.g., hours/ budgets/ estimates to complete, fees, billings, Work in process-WIPs); collaborate with Financial Management Associate (FMA)
• Work with teams to book staff on MERA or Retain per the Resource allocation process
• Act as a central point of contact for the assigned engagement(s)
• Function as knowledge manager for the engagement team; manage databases and/or websites
• Play active role in multi-location engagement coordination and communication, including reporting/remediating unforeseen situations and plan variances
• Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs
• Be knowledgeable about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations
• Capture, distribute and share knowledge and information through agreed upon channels to key stakeholders
• Communicate relevant client information to account teams via regular cross-service line Newsletters
• Assist with ad-hoc project work at the request of the account teams (both external and internal client focused)
• Perform regular checks and review the work of Staff / Associate resources to ensure quality of delivery
• Support engagements requiring Korean bilingual support

Skills and attributes for success

• Task Specific
  • Strong communication skills (verbal and written) in English
  • Korean Language Competence Level 3 to 6
  • Strong attention to detail even when dealing with routine tasks
  • Ability to meet tight deadlines
  • Ability to ensure that work is of a consistently high standard
  • Ability to multi-task projects and assignments in order of priority
  • Team player with willing and enthusiastic approach
  • Excellent interpersonal skills, internally and externally
  • Ability to plan ahead and anticipate potential problems before they arise
  • Ability to do in-call or face-to-face translation
• Personal Attributes
  • Professional, confident and outgoing
  • Robust and resilient disposition
  • Ability to function as part of a team
  • Organized and self-disciplined
  • Calm and capable of juggling conflicting demands on time and of prioritizing effectively
  • High degree of accuracy
  • Can thrive in an agile environment
  • Confident to deal with senior level contacts, internally and externally

To qualify for the role, you must have

• A Graduate, preferably B.Com/BBA/MBA/Economics Graduates
• 3.5 to 5 years general business experience with an exposure to international work environment would be an advantage
• IT Skills - experience of using MS Office PC based system - Experience with MS Office 365 (Excel, Power Point, Word, Outlook, Power Apps etc.) and windows-based PC
• TOPIK 2 - Level 3 to 6 (Intermediate to Advanced)

Good-to-haves:

• Preferred to have data collection and research background
• Client-facing experience

Workplace at EY:

At EY, we firmly believe in the power of diversity and inclusivity. We ensure the best working environment that provides equal opportunity to all individuals, regardless of their background. We strongly emphasize on maintaining a healthy work-life balance along with opportunities for career advancement.

EY is an equal opportunity employer, promoting diversity and inclusiveness in the workspace. We welcome applications from individuals from all backgrounds. However, proficiency in the Korean language is a mandatory requirement for role.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us as we Shape the Future with Confidence

Apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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