At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Summary:

As Asia-Pacific Event Manager, you will be involved in various Travel and Meetings and Events (M&E) related tasks for Asia Pacific and support initiatives that will drive compliance, traveler experience and savings across the area. Key focus areas include supporting sourcing activities of events for Asia Pacific, manage/support physical events onsite or virtual/hybrid remotely and support compliance to the travel and corporate meetings policy.

The role will also be the day-to-day point of contact for M&E related queries. The role will be expected to work independently as well as part of a close-nit team, with support from Travel, M&E colleagues to establish and promote the vision and mission of Travel, Meetings & Events Services

Key Responsibilities:

• Have strong influencing skills to instigate change and support the Global Travel M&E Strategy
• Work by and promote the values and objectives of Travel, M&E and the broader procurement function
• Individual must be an effective communicator who is self-motivated and result oriented
• Venue sourcing for EY events, liaising with EY stakeholders to provide effective solutions to their needs
• Support event management for selected events as required which may include event planning, onsite support and post event reconciliation
• Working with EY hotel suppliers and negotiating best rates on event
• Help prepare initial and final budget for meeting costs which can be presented to the meeting requestor
• Day-to-day point of contact responding to questions and providing guidance specific to Meetings & Events and Travel operations
• Ensure strong focus to continuously improve customer satisfaction ratings and champion customer issue escalation and resolution processes
• Network with area Venue Sourcing and Travel Management Company colleagues to identify best practices in operations and provide recommendations to enhance and bring efficiencies to EY
• Review data reporting regarding compliance and ensure cost saving opportunities are identified and presented
• Support the in-house M&E intake portal and Cvent to ensure that event requests are assigned to the relevant channel
• Support production RFPs and the necessary processes to ensure adherence to the procurement policy
• Support/manage virtual or hybrid events or onsite at in-person events as required
• Project work with Global Team colleagues to harmonize all processes worldwide
• Drive performance, by managing and reporting key performance indicators (KPIs)
• Provide guidance to meeting requestors, meeting planners (if applicable) and 3rd party providers
• Nurture key stakeholder relationships in order to assist the business manage M&E costs
• Ensure compliance in the use of EY standardized meeting contracts, addendums and framework agreements
• Review EY businesses’ compliance to overall program including BRET, Independence, Finance and Procurement
• Drive best practices across all EY businesses
• The above list is not exhaustive, and candidate will need to be flexible in work scope to account for the evolving nature of our business

Key Competencies: A Supervising Associate should demonstrate the following competencies:

Better Me
Curiosity • Participates regularly in EY-wide and function-specific meetings, events and people initiatives
• Takes charge of personal development and seeks out coaching and feedback regularly
• Uses appropriate EY development tools and resources available
Well-being · Finds ways to improve the balance between personal and professional commitments and to increase understanding of personal well-being to benefit self and team members
Agility • Actively supports change efforts by sharing the benefits and promoting ways to reduce barriers to implementation
• Creates and delivers presentations that address questions and concerns of the audience
• Demonstrates self-awareness when interacting with colleagues and adapts individual approach to enhance relationships
Better Us
Inspiring · Contributes to a positive team environment by finding constructive ways to respond to work challenges
Belonging · Promotes and demonstrates an inclusive and global mindset when interacting with others
Teaming • Contributes to a positive team environment by demonstrating consistent commitment and optimism toward work challenges
• Helps colleagues and work groups identify and resolve sources of conflict, especially when it takes them off track
• Helps colleagues understand and use the correct methodology, approach, protocol or practice
• Provides objective and constructive feedback in a timely manner
Better Working World: Client
Connected • Applies an understanding of client needs to identify critical outcomes, barriers to success, and changes in expectations or scope
• Connects to stakeholders, seizing opportunities to grow knowledge
• Participates in meetings with clients to develop closer relationships and better understand capabilities or client issues
Proactive • Demonstrates effective decision-making, displaying maturity that enhances interactions and relationships
• Establishes credibility with clients and others by demonstrating an understanding of client’s business environment
• Is prepared when dealing with clients and takes responsibility for complying with client needs
Insightful • Analyzes and clearly presents data and other information to identify significant trends or key issues
• Uses relevant data to generate insights and to facilitate discussions about the implications to priorities and projects
Better Working World: Business
Progressive • Builds knowledge of service line, subservice line and functions
• Enables the delivery of exceptional client service by using appropriate tools and resources
• Understands and can communicate the breadth and value of CBS functions
• Understands how the firm is changing, anticipates opportunities, and puts a plan in place to help deliver on goals and objectives
Innovative • Encourages innovative mindset
• Gathers and shares data with stakeholders, using EY knowledge tools to improve the way we do things
• Generates innovative ideas and solutions that improve efficiency
• Promotes operational excellence by challenging current practices and providing feedback on opportunities to improve within own area of responsibility (e.g., cost savings, resource optimization)
Commercial • Produces work of high quality that is timely, accurate, complete and clear
Better Working World: Society
All individuals may look to the Transformative Leadership Model to think about how they can personally make and position their clients to make a positive impact in the broader communities. For the purposes of LEAD and one’s performance, it’s acknowledged that contributions to society are unique to each individual. Individuals can discuss individual plans with their counselor and, where there are significant contributions, they can receive feedback. However, there is no requirement for each feedback provider to answer and formally evaluate on Society.
Impactful • Constantly thinks about how EY services can benefit the world
Socially Responsible • Participates in activities and promotes behaviors that benefit society and our communities
Environmentally Responsible • Actively seek, wherever possible, to protect and regenerate the environment to support in creating services for EY teams and EY clients
Quality, risk management and technical excellence
Quality
and risk management • Maintains independence and objectivity, complying personally with all applicable professional standards, EY policies and regulatory requirements
• Manages day-to-day priorities by organizing work and informing others, following through to resolution
• Manages projects or initiatives while clarifying objectives, priorities, roles, responsibilities, timelines and scope changes as appropriate
• Obtains and evaluates input from appropriate sources before forming conclusions on how to manage a given issue or opportunity
• Promotes and sustains quality and effective risk management and compliance through consistent review of work products and suggestions for improvement
Technical excellence • Identifies technical issues and is able to resolve and/or elevate appropriately
• Maintains awareness and understanding of the impact of new developments in own functional area and shares them with client and team
• Possesses solid conceptual knowledge of overall technical concepts within functional area
• Proposes credible suggestions and options that effectively resolve business challenges

Supervision responsibilities:

No direct supervisory responsibilities

Job Requirements:

Due to the global nature of EY, you will be expected to team with colleagues in-person, and virtually, including across multiple time zones.

To effectively team remotely, a stable and reliable home internet connection is required.
To effectively team in person, you will be expected to work from the EY office in Manila (Taguig City) at least two days per week, depending on local policies.
Some international travel may be required as part of this role therefore, you must have a valid passport, or the ability to obtain one.

When working across multiple time zones, there may be occasions where you’ll be required to work outside of regular business hours.

Education:

Fluent written and spoken English language skills are required.

Further language skills are not required, but additional Asian language skills, particularly Mandarin, Japanese, Malay, or Korean will be highly regarded

While not mandatory, a degree in a related discipline, typically Business, Travel and Hospitality and/or Procurement will be highly regarded

Experience:

You should have previous experience working in a Venue Sourcing agency, Destination Management Company or Travel Management Company. Individual must have at least 5 - 8 years of experience in the travel/hospitality industry including the meeting planning industry

Experience working with Microsoft (Office) 365, particularly Excel and PowerPoint, is required. Experience working with Microsoft Power Platform, particularly Power BI, Copilot Studio, and Power Automate is not required, but will be highly regarded.

Experience working in a similar role for a large, multinational organization, or for a travel management company is not required, but will be highly regarded

Experience working in a cross-cultural, service-focused environment is not required, but will be highly regarded

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