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Pursuit Support - Tools & Innovation - Supervising Associate - EY Global Delivery Services

EY

EY

Customer Service
Buenos Aires, Argentina
Posted on Jul 3, 2025

The opportunity

The Pursuit Resource Center (PRC) Tools & Innovation Support Specialist role helps ensure that the P&CE Tools and Innovation strategy delivers as promised in support of the firm’s small and medium sized deals – saving time, driving efficiency and ensuring client servers have access to a broad range of well received and accurate materials to leverage in their pursuit efforts. This role actively supports our pursuit innovation strategy and contributes directly to the tools that will make pursuit efforts more effective. Individuals will possibly spend some dedicated time on supporting an individual tool in addition to broadly contributing.

Collaboration within the team is key, as is trouble shooting the tools for users. These tools and innovations are specifically intended to support teams working on small, fast turn pursuits and fosters the development of foundational deal acumen across the firm.

Your key responsibilities

  • Execute content curation and maintenance for RFP Answer Engine. Manage regular update/verification process with regional, SL or sector content owners. Provide significant support for quality assurance reviews for RFP Answer Engine
  • Support Proposal Engine template development and maintenance
  • Content curation and ingestion processing for Proposal Assist, tool maintenance, updates and operations.
  • Support testing (QA, UAT) for Markets Engine and PRC tools
  • Provide significant support for PRC reporting, site upkeep, and traditional process automation

Skills and attributes for success

Ideally, you will also have:

  • Project Management Acumen: Pproject management skills to navigate a fast-paced work environment, manage multiple priorities, and ensure timely execution of tasks.
  • Communication Proficiency: Excellent written and verbal communication skills, essential for crafting compelling proposals and presentations.
  • Interpersonal Skills: Strong interpersonal skills to engage effectively with colleagues and team members, fostering an environment of collaboration and trust.
  • Aptitude for Technology tools

What we look for:

  • Educational Qualifications: A Bachelor’s degree in Business Administration, IT, or related fields is required.
  • Experience: 5-7 years of relevant experience in pursuits, knowledge, or client service, demonstrating an understanding of pursuits and content navigation.
  • Certifications: APMP or PMP certifications are advantageous, with ongoing training in EY's methodologies and frameworks expected.

What we offer you

At EY, we will develop you with future-focused skills and equip you with world-class experiences. We will empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.