Role: Finance Manager - Ticketing Operations (FTC)
Contract Length: 12 months

Background

The organisation is currently undertaking a major business transformation programme, supported by the implementation of a unified finance solution. This initiative will consolidate four existing finance systems into a single platform, designed to accommodate future growth and align with a new finance operating model.

The transformation aims to:

1. Deliver a flexible, unified finance system providing a single source of truth.
2. Implement leading finance process practices—standardised, efficient, and technology-driven.
3. Evolve finance into a business partnering role, offering insights and strategic support.
4. Complete the project on time and within budget, aligned with implementation timelines.
5. Embed robust controls and governance that ensure operational efficiency.
6. Align financial transformation with the organisation’s ICT Strategy and cloud-first approach.
   
   

Role Overview

The Finance Manager – Ticketing Technology will play a pivotal role in supporting daily operations, refining finance policies and procedures, managing reconciliations, and contributing to financial reporting. This role offers an exciting opportunity to shape new schemes and initiatives, drive process improvement, and contribute to strategic transformation.

Reporting to the Finance Manager – Ticketing Operations, responsibilities will include:

1. Policies, Procedures & Process Improvement

• Review and update finance policy documents using new templates to reflect ERP and scheme changes.
• Lead documentation of key financial controls within Ticketing Technology Finance.
• Provide finance input on system development and upgrades.
• Contribute to the development of internal finance tools and reporting.
• Drive implementation of improved analysis and reporting tools.
  
  

2. Ticketing Operations

• Lead process reviews and improvements.
• Assist in evaluating monthly financial controls.
• Address issues collaboratively with internal/external stakeholders.
• Administer payments to scheme participants.
• Ensure prompt and accurate transaction processing.
• Monitor cash flow and working capital.
• Participate in automation projects to streamline operations.
  
  

3. Month-End Reconciliations

• Complete and review monthly reconciliations and investigate variances.
• Manage balance sheet and intercompany reconciliations.
• Support the shift from manual to systemised processes.
• Ensure standardisation and alignment of reconciliation activities.
• Assist in preparing monthly management accounts and variance analyses.
  
  

4. Additional Duties

• Generate and present monthly KPI reports.
• Contribute to budgeting, forecasting, and financial analysis.
• Support audit processes and liaise with auditors.
• Promote a positive, professional working environment through strong business partnering.
  
  

5. General

• Perform other duties as required in line with evolving business needs.

The Ideal Candidate

Core Competencies

• Experience in financial management with strong internal controls.
• Audit experience beneficial.
• Skilled in managing service providers.
• Strong report writing and analytical skills.
• Excellent organisation, time management, and problem-solving abilities.
• Proficient in MS Office, especially Excel and PowerPoint.
• Effective communicator and stakeholder manager.
• Self-starter with the ability to work independently and as part of a team.
  
  

Qualifications & Experience

• Professionally qualified accountant (ACA, ACCA, CIMA, or equivalent).
• Strong attention to detail.
• Experience in drafting policy and process documentation.
• Skilled in management accounts, reconciliations, and financial statements.
• Familiarity with multiple financial systems.