Job Title: Learning and Development Manager – Digital learning

Your Key Responsibilities:

In this role, you will be responsible for supporting learning and development initiatives within People Consulting practice. Key responsibilities include:

Learning and Development:

• Plan, execute, and operationalize in-person and virtual development programs and processes.
• Review deliverables for accuracy and quality.
• Execute a positive learner experience through creating efficiencies in processes, systems, and tools that ensure learning initiatives comply with regulatory and company policies.
• Assist in the creation and development of various learning programs and training experiences to help personnel develop the capabilities and knowledge needed to grow.
• Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMR’s, and peers.
• Use critical thinking skills to identify, research, conduct data analysis, and recommend solutions to complex problems.
• Apply project and program management experience: organization, managing details, keeping multiple tasks/projects on track.

Skills and Attributes for Success:

• Strong understanding of adult learning principles and previous instructional design experience.
• Experience working in a learning and development organization.
• Prior consulting or professional services experience.
• Experience using relevant digital tools, templates, and methodologies.
• Strong personal impact and resilience, able to influence clients and stakeholders.
• Pragmatic approach to solving issues and gaining client agreement.
• Ability to analyse complex problems and deliver insightful, practical, and sustainable solutions.
• Focused on achieving project/programme goals and objectives.
• Adept at overcoming issues and barriers.
• Experienced in the full project lifecycle from concept through to implementation.

Qualifications:

• Bachelor’s Degree.
• Minimum 6 years of related professional experience in developing adult learning programs and training experiences.
• Possesses excellent communication and presentation skills.
• Demonstrates advanced knowledge of instructional design theories and adult learning principles
• Proficient in using e-learning authoring tools and learning management systems.

EY Learning and Development Capabilities:

• Learning Needs Analysis, Learning Strategy and Planning.
• System Implementation TrainingLearner Journey Development, Curriculum Design & Storyboarding.
• Ability to independently deliver and execute end to end learning modules and training.
• Additional skills: Preferred working knowledge of learning digital assets and tool such as PS – Adobe Photoshop, XD – Adobe XD (Experience Design), Ai – Adobe Illustrator, ID – Adobe InDesign, Adobe after effects, Vyond. SL – Articulate Storyline, RS – Articulate Rise, etc.
• Responding to pursuits and developing proposals for L&D, Training requirements.