At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Being part of a dynamic, growing organization offers an exciting career path full of opportunity. Within Consulting, our Business Transformation team works with senior executives on their most pressing challenges to deliver tangible results and drive sustainable change. We are looking for accomplished, creative individuals who bring rigor, passion and practicality to our growing team across our three areas of focus:

• Business Reinvention - Helping our clients to reimagine, innovate, and mobilize business and operating models by leveraging digital, technology and data.
• Customer Experience - Creating differentiated experiences for people, customers and employees and designing new paths for sustainable value creation and transformation of our clients’ marketing, sales and service organizations
• Transformation Delivery - Implementing transformation through enterprise agile design, product and service management tools

We currently are seeking an experienced Senior consultant in our Business Transformation practice. Our team is focused on helping clients improve business performance and operational efficiency while managing risk. Our teams help clients by delivering assessment, transformation, and process efficiency solutions. We deliver value across the full spectrum of the business including strategic direction, customer and advisor engagement, operations, technology enablement, people and organization change, and program management and execution.

Your key responsibilities

• Collaborate with EY leadership and client teams to plan, design, and deliver solutions for complex business challenges, integrating strategy, operating models, experience design, and execution.
• Lead process mapping and reengineering initiatives to identify inefficiencies and design optimized workflows.

• Contribute to the design of customer experience strategies that enhance engagement and create measurable business value.

• Drive project management activities, ensuring timely delivery of high-quality outputs aligned with client priorities.
• Support development of scalable digital solutions and innovative approaches to client issues.
• Participate in business development, including client pitches and proposals.
• Build strong client relationships, manage expectations, and provide insights on industry trends and performance drivers.
• Stay current on digital transformation tools, consulting methodologies, and sector developments.

Skills and attributes for success

• Proven ability in process mapping and process improvement methodologies.
• Strong project management skills, including planning, execution, and stakeholder engagement.
• Expertise in customer experience design and operational excellence.
• Excellent communication and interpersonal skills for effective collaboration.
• Demonstrated consistency in values, principles, and work ethic
• Demonstrated critical thinking skills, with the ability to analyze situations, identify and analyze problems, and generate effective solutions
• Structured problem solving, quantitative analysis, and storytelling skills.

What we look for

• A Bachelor's degree in Management, Finance, Business, Design Innovation or a related field. A Master's degree would be considered an asset
• Certifications such as CPA, PMP, Lean Six Sigma, and Agile Design, Scrum (DAVSC, DAC, or equivalent) are highly preferred
• 5-7 years of proven experience in project management, business analysis, process reengineering or process design, innovation and/or transformation consulting
• Sector experience in financial services, telecommunications, manufacturing, oil & gas will be considered an asset
• Ability to interpret complex business data to identify issues and develop solutions.
• Good analytical, report-writing and presentation skills

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.