Digital Factory - Business Analyst – Senior Associate

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Role Overview:
The Business Analyst serves as a key liaison between business stakeholders and technology teams, ensuring that digital solutions meet organizational objectives and user needs. This role is responsible for gathering and analyzing requirements, mapping business processes, and translating business needs into actionable deliverables throughout the software development lifecycle.

Responsibilities:

• Engage with stakeholders to elicit, analyze, and document business requirements using interviews, workshops, and other techniques.
• Map and optimize current and future business processes using BPMN or equivalent standards.
• Translate business requirements into clear user stories and acceptance criteria for agile development teams.
• Collaborate closely with developers, project managers and other team members to clarify requirements and validate delivered features.
• Support user acceptance testing, collect feedback, and contribute to product refinement.
• Maintain comprehensive and up-to-date functional documentation using platforms such as Confluence or Sharepoint.
• Facilitate effective communication between business and technical teams to ensure alignment and shared understanding.
• Organize and manage the product backlog, ensuring prioritization and readiness for sprint planning.
• Participate in backlog refinement, sprint ceremonies, and testing phases to support agile delivery.
• Assist with post-deployment activities, including hypercare support and knowledge transfer to business users.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Information Technology, or a related field.
• Four to six years of proven experience as a Business Analyst in digital transformation or software development projects.
• Strong understanding of business process modeling, requirements engineering, and agile methodologies.
• Experience with documentation and collaboration tools (e.g., Confluence, Azure DevOps).
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to work effectively in cross-functional teams and adapt to changing priorities.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

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EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Our offer of employment is contingent upon the successful completion of a background check and pre-screening requirements. The candidate acknowledges that all information provided must be accurate.