Requisition Id: 1675997

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Manager-National-Assurance-ASU - FAAS - Financial&AccountingAdv - Pune

National :

National comprises of sector agnostic teams working across industries for a well rounded experience.

ASU - FAAS - Financial&AccountingAdv :

Assurance’s purpose is to inspire confidence and trust to enable a complex world to work. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and nurturing talent to provide future business leaders . We help clients by :

1) Ensuring their accounts comply with the requisite audit standards

2) Providing a robust and clear perspective to audit committees and

3) Providing critical information for stakeholders.

Our Service Offerings include External Audit, Financial Accounting Advisory Services (FAAS) , IFRS & US GAAP conversion , IPO and other public offering, Corporate Treasury - IFRS 9 accounting & implementation support etc.

Your key responsibilities

Technical Excellence

• We are looking for strong Business Analysts with strong analytical skills and deep expertise in digital transformation in one or 2 of Payments, Transaction, Customer onboarding on wealth products and retail banking transformation in a digital banking set-up. The ideal candidate should be adept at documenting requirements in JIRA (user stories, epics, features), asking the right questions to clarify scope, and challenging assumptions to ensure alignment with the product roadmap. Should have expertise in managing business transformation initiatives. 1. Key Responsibilities:
• Lead and manage a team of Business Analysts, providing guidance, coaching, and mentoring to ensure high-quality deliverables.
• Expertise in managing business transformation initiatives as a transformation Business Analyst having very strong business communication skills (must have).
• Lead business analysis for digital onboarding and payment journeys, Digital Onboarding on Retail products, etc ensuring compliance with regulatory and operational standards.
• Gather, analyse, and document business and functional requirements, translating them into user stories, epics, and acceptance criteria using Agile tools (JIRA, Confluence).
• Apply deep knowledge of payments domain, including payment processing flows, authorization, settlement, reconciliation, and compliance requirements.
• Collaborate with UX/UI teams to design intuitive customer journeys for onboarding and payments.
• Support integration with payment gateways, APIs, and wealth platforms, ensuring smooth transaction flows.
• Support initiatives related to Domestic and Cross-Border Payments, including Anti-money laundering, regulatory compliance, and international remittance flows.
• Collaborate with cross-functional teams to analyse and improve payments and transaction banking journeys within the customer mobile app.
• Conduct data analysis to inform decision-making and enhance user experience within the mobile app.
• Strong co-ordination (across functional groups – business/market stakeholders, IT, SMEs) and organisation skills
• Drive improvements in digital servicing journeys, ensuring consistency between onboarding and post-login experiences.
• Support initiatives related to customer onboarding on retails products and digital account servicing.
• Conduct customer journey mapping and user experience assessments to identify friction points and optimize conversion.
• Support development and testing teams to validate digital journeys and ensure quality in production.
• Utilise strong understanding of automation technologies and tools to drive automation and digital tooling projects.
• Engage with (Product Owners, Delivery Product Managers), and Business Stakeholders to understand product objectives and ensure that requirements support the overall product roadmap.
• Collaborate with Technology, Testing, and UX teams to support end-to-end delivery of digital features across channels. 2. Key Payments Domain experience:-
• Strong understanding of payment ecosystems, including card networks, UPI, wallets, and real-time payment systems.
• Experience with Domestic and Cross-Border Payments, including SWIFT, NEFT/RTGS, IMPS, and international remittance processes.
• Knowledge of PCI-DSS compliance, fraud detection, and risk management in payment transactions.
• Familiarity with payment gateways, merchant acquiring, and POS systems.
• Exposure to cross-border payments, FX conversions, and regulatory frameworks (RBI guidelines, PSD2, etc.).
• Hands-on experience with API integrations for payment services and ISO 8583 / ISO 20022 messaging standards. 3. Key Digital Transformation experience: -
• Experience working in Digital Banking, Mobile Banking, or Customer Experience platforms.
• Familiarity with process workflows, API/interface specifications, and system integration concepts.
• Strong experience in digital onboarding in retail products and payment journeys, preferably in wealth management and retail banking.
• Hands-on expertise in front-end customer journey design for mobile and web platforms.

Skills and attributes

To qualify for the role you must have
Qualification

• •\tBachelor’s degree in finance, Business Administration, or a related field.

Experience

• Experience\t7-9 years total experience with at least 5+ years in Project/Delivery Management within Capital Markets or Trading Platforms.

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now