Business Consulting – Studio+ – Digital & Product Strategy – Product Management – Manager

At EY, we’re committed to building a better working world. With a culture that promotes innovation and fosters continuous learning, we help clients navigate complex challenges and unlock new opportunities. As a global leader in consulting, tax, strategy, and assurance services, we empower businesses to transform and thrive in the face of change

The opportunity

We are looking for an experienced Product Manager to join our growing Digital & Product Strategy team. In this role, you will help clients turn digital vision into reality by shaping product strategy, leading transformation efforts, and driving execution. You will serve as a strong product advocate, guiding the design and delivery of impactful digital platforms and customer experiences across industries.

You will own the product vision and roadmap on behalf of clients, translating business and customer needs into clear, actionable requirements for designers and engineers. You will lead customer research, track feedback and performance metrics, and continuously improve the customer experience while driving day-to-day execution through smart prioritization in a fast-changing environment. As a Manager, you will envision, define, and launch digital products across sales, service, marketing, and commerce, leveraging AI and GenAI along with platforms such as Adobe, Salesforce, Microsoft, ServiceNow, and GPT-based and custom solutions. You will work closely with designers, developers, and technologists to deliver high-quality products, embed AI into delivery workflows from ideation to launch, and convert business goals into clear roadmaps and measurable outcomes.

You will also play a key role in growing the Digital & Product Strategy practice by leading business development and internal initiatives, while leading and mentoring teams to build strong product capabilities and delivery excellence.

Your key responsibilities

• Lead product strategy and execution for digital transformation initiatives, from concept to market

• Develop customer personas, journey maps, product capabilities, features, and roadmaps

• Manage product backlogs using tools such as Jira, Azure DevOps (ADO), Confluence, and Fluid

• Apply design thinking and digital media expertise to solve complex business problems

• Conduct qualitative and quantitative research using tools like Qualtrics, SurveyMonkey, Adobe Analytics, and Google Analytics

• Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions

• Collaborate with technical architects, engineering, and design teams to deliver omni-channel experiences (websites, kiosks, mobile apps)

• Translate business and product requirements into differentiated design solutions

• Manage client expectations and maintain long-term relationships

• Manage engagement economics, including resource planning and budget oversight

• Lead business development pursuits and contribute to proposal development

• Lead and mentor diverse teams, fostering a culture of innovation and collaboration

Skills and attributes for success

• Strong understanding of digital, product, and customer experience strategy

• Experience taking digital products from concept to market in agile, cross-functional environments

• Experience delivering software platforms, products, and services for technical audiences

• Skilled in defining product roadmaps, requirements, and launching new features

• Strong background in customer research and user testing

• Ability to design and deliver omni-channel customer experiences

• Experience leveraging Generative and Agentic AI to accelerate speed to value

• Strong analytical, communication, and leadership skills with experience in client-facing, multi-disciplinary teams

To qualify for the role, you must have

• Bachelor’s degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field

• Minimum 4-6 years of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B

• Experience in product-focused roles such as product manager, product owner, or product marketing manager

• Demonstrated success working cross-functionally with UX designers, developers, and technologists

• Strong background in client-facing roles within consulting, media, or product strategy environments

• Experience with agile tools and methodologies (e.g., Jira, Azure DevOps, Rally)

• Significant people management experience with leading project teams and managing direct reports within an organization

• Ability to support business development opportunities throughout the sales lifecycle

• Willingness and ability to travel estimated 50-80% both domestically and internationally

Ideally, you’ll also have

• Proven ability to navigate complex organizational structures

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Previous experience in strategy or business consulting

• Strong business development and client relationship management skills

• Ability to navigate complex organizational structures and drive strategic outcomes

What we offer

We are seeking top performers who demonstrate a blend of talents and skills, including the ability to think strategically, execute tactically, and engage collaboratively with a wide range of stakeholders. You should be passionate about driving change and innovation, possess strong leadership qualities, and have the capacity to manage complex projects with a focus on results and client satisfaction.