MS-CRM technical - D365 CE Customizations -Developer-Manager
EY
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Key Responsibilities:
- Lead the technical design and implementation of D365 CRM solutions, ensuring alignment with business requirements and industry best practices.
- Manage a team of developers and technical consultants, providing guidance, mentorship, and support to ensure successful project delivery.
- Collaborate with functional consultants and business analysts to translate business requirements into technical specifications and solutions.
- Oversee the development of custom plugins, workflows, and integrations using C#, JavaScript, and other relevant technologies.
- Ensure the quality of technical deliverables through code reviews, testing, and adherence to development standards.
- Develop and maintain technical documentation, including system architecture diagrams, integration specifications, and deployment guides.
- Stay current with the latest D365 CRM features, updates, and industry trends, providing insights and recommendations for continuous improvement.
- Manage project timelines, budgets, and resources, ensuring that projects are delivered on time and within scope.
- Engage with stakeholders at all levels, presenting technical concepts in a clear and concise manner.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of [X] years of experience in Microsoft Dynamics 365 CRM development and implementation, with at least [Y] years in a managerial or leadership role.
- Strong understanding of CRM concepts, data modeling, and business processes.
- Proficiency in C#, JavaScript, HTML, and CSS, with experience in developing custom plugins and workflows.
- Experience with Azure services and integration tools (e.g., Logic Apps, Power Automate) is a plus.
- Familiarity with Agile methodologies and project management practices.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication and interpersonal skills, with the ability to build relationships with clients and stakeholders.
Preferred Skills:
- Microsoft Dynamics 365 certifications (e.g., MB-200, MB-210, MB-220).
- Experience with Power Platform (Power Apps, Power BI, Power Automate).
- Knowledge of data migration strategies and tools.
- Understanding of security and compliance requirements in CRM implementations.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.