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Chief of Staff - Africa Clients & Industries Leader- Senior Manager

EY

EY

People & HR, Operations
Johannesburg, South Africa
Posted on Feb 24, 2026

Chief of Staff – Africa Clients & Industries Leader

Location: Johannesburg, South Africa

Role Overview

The Chief of Staff supports the Africa Clients & Industries Leader by providing high-quality insight, structure, and execution support across priority accounts, industry and sector agendas, business development, alliances, and market initiatives. The role acts as a trusted advisor and integrator, enabling focus, informed decision-making, and effective follow-through on the firm’s most important commercial priorities across Africa.

Key Responsibilities

Commercial & Client Insight

  • Support oversight of priority accounts through performance analysis, pipeline insights, and preparation of leadership materials.
  • Analyse client demand trends and buying patterns to inform solution focus and go‑to‑market discussions.
  • Support preparation for senior client engagements and strategic account conversations.

Industry & Sector Enablement

  • Consolidate and track performance, priorities, and initiatives across industry and sector verticals.
  • Collaborate with Industry Community Managers to ensure that strategic growth levers are embedded within the industry verticals.
  • Identify growth themes, white‑space opportunities, and relevant market trends.

Business Development & Strategic Pursuits

  • Enable the Clients & Industries Leader to support priority business development and proposal efforts, with a focus on quality, coherence, and strategic alignment.
  • Collaborate with Clients & Industries Operations, Business Development, and BMC teams to ensure alignment in the execution of strategic priorities.

Technology Alliances

  • Support oversight of key technology alliances.
  • Assist with alliance planning, performance tracking, and internal coordination.
  • Prepare materials and insights to support senior‑level alliance engagement.

Strategy, Execution & Communication

  • Translate leadership priorities into clear plans, milestones, and reporting.
  • Produce concise, executive‑ready analysis, dashboards, and presentations.
  • Support leadership communications with strong structure and visual storytelling.

Candidate Profile

  • Strong analytical capability with the ability to distil complex information into clear insights.
  • Excellent written and verbal communicator with confidence engaging at senior levels.
  • Professional presence, sound judgment, and strong relationship‑building skills.
  • Highly organised, adaptable, and comfortable operating close to senior leadership.
  • Advanced Microsoft PowerPoint skills (non‑negotiable); strong commercial and data acumen.

Qualifications & Experience

  • While a commercial or quantitative undergraduate degree is preferred, it is not mandatory.
  • A postgraduate degree such as an MBA would be advantageous. Professional qualifications such as CA(SA) or CIMA would also be advantageous.
  • Minimum of 6 years’ experience at manager level in areas such as, but not limited to, strategy or tech consulting, sales and key account management, and commercial operations.

Why this role

This is a high-exposure role working closely with senior leadership on the firm’s most important clients, sectors and growth priorities across Africa, offering significant breadth, influence and development.