As a Network Security Operations Engineer, you will be responsible for providing operational security support across network environments, analysing security incidents and risks, and implementing protective controls to ensure the availability, integrity, and security of client networks.

Responsibilities:

• Provide ongoing operational support and management of network environments, ensuring high availability, stability, and adherence to agreed service levels.
• Work closely with clients to understand operational requirements, business priorities, and network support needs, ensuring services align with day‑to‑day business operations.
• Perform regular health checks, audits, and operational reviews of network infrastructure to identify risks, incidents, and opportunities for improvement.
• Support and maintain network configurations, documentation, and operational runbooks, ensuring accuracy and readiness for operational and incident scenarios.
• Lead and participate in incident management, problem resolution, and root cause analysis for complex network issues, ensuring timely restoration and prevention of recurrence.
• Conduct network performance monitoring, capacity management, and utilization analysis to proactively address performance bottlenecks and scalability needs.
• Support change management activities, including validation, implementation, and post‑change monitoring, ensuring minimal business disruption.
• Collaborate with cross‑functional operational teams (service desk, system administrators, security, and application teams) to deliver integrated and coordinated support.
• Apply operational best practices, standards, and compliance requirements to ensure process consistency and operational governance.
• Stay current with modern network technologies and operational trends, recommending improvements that enhance reliability, resilience, and operational efficiency.
• Provide day‑to‑day guidance and mentoring to junior engineers, supporting skill development, operational maturity, and knowledge transfer within the team.

Requirements:

• B.E./B.Tech in Computer Science, Information Technology, or a related field.
• 6-9 years of experience in network consulting, design, and implementation, preferably in a client-facing role.
• Strong hands‑on experience with FireMon, Check Point firewalls, and Zscaler platforms in a network security operations environment.
• Proficient in network protocols and technologies such as TCP/IP, DNS, BGP, OSPF, MPLS, VLANs, VPNs, and firewalls.
• Strong expertise in modern network technologies, including but not limited to SD-WAN, virtualization, cloud networking, software-defined networking (SDN), and network automation.
• Hands-on experience with network equipment from leading vendors, such as Cisco, Juniper, Arista, etc.
• Expertise on Ansible for seamless automation of IP network configurations, optimizing the deployment and management of networking infrastructure.
• Expertise on Terraform to define and provision IP network resources, ensuring consistent and scalable network architectures.
• Proficient in cloud networking technologies and Secure Access Service Edge (SASE).
• Familiarity with network monitoring and management tools, such as Wireshark, SolarWinds, or Nagios.
• Excellent analytical and problem-solving skills, with the ability to assess complex network requirements and propose effective solutions.
• Strong communication and interpersonal skills, capable of effectively presenting technical concepts to both technical and non-technical stakeholders.
• Industry certifications from vendors like Cisco, Juniper, Zscaler, Palo Alto, Fortinet etc. are highly desirable.