UKI Consulting - Facilitator and Experience Designer, Assistant Manager

General Information

Location: Dublin

Available for Visa Sponsorship: No

Business Area: Consulting

Contract Type: Full-Time – Permanent

The Team and the opportunity

At EY wavespace, we don’t just talk about transformation — we shape how organisations align and make decisions to accelerate it.

By combining human-centred design, emerging technology, and deep business expertise, we help organisations solve complex challenges and turn ambition into action — at speed.

As part of a global network of 50+ flagship locations, EY wavespace Dublin partners with some of the most significant Irish and global organisations to tackle critical business issues — through immersive experiences that drive real outcomes.

Our approach is simple yet powerful: we bring together the right people, at the right time, in the right environment to challenge thinking, reimagine possibilities, and co-create impactful solutions that unlock value and drive scale.

Because people support what they help create, our experiences are designed to build alignment, momentum, and lasting partnerships.

Working in EY wavespace means operating in a fast-paced, collaborative, and borderless environment where creativity meets delivery. We think boldly, design intelligently, and build practically — combining agility with rigour to move from idea to impact. Whether in-person or virtual, our experiences challenge mindsets and equip clients to lead change with confidence.

The role

Following a year of strong growth, we are seeking an Assistant Manager–level Experience Designer & Facilitator to join the EY wavespace Dublin team — a role at the heart of how we help clients solve complex, high-stakes challenges.

This is not a traditional consulting role. You will work directly with senior leaders and executive teams to support and ultimately lead immersive experiences that unlock clarity, drive alignment, and accelerate decision-making — often in moments that shape organisational direction.

You will initially support the design and delivery of experiences while building fluency in our methodologies, with a clear path to a visible, front-of-room facilitation role. Over time, you will guide diverse stakeholders through ambiguity, navigate complex dynamics, and help groups move from problem to action in real time.

From translating ambiguous challenges into structured experience journeys, to designing compelling agendas and facilitating high-energy sessions, your work will directly influence client outcomes and strategic direction.

This role suits someone who thrives on energy, creativity, and impact — equally comfortable designing behind the scenes and leading in the spotlight. You will develop a distinctive skillset at the intersection of facilitation, design thinking, and transformation, working with multidisciplinary teams and high-profile clients.

If you are motivated by shaping important conversations, influencing senior stakeholders, and creating momentum where it doesn’t yet exist, this role offers a platform to do exactly that.

Key responsibilities

• Support and ultimately lead the design and delivery of EY wavespace client experiences, contributing to high-impact sessions that address complex client challenges.
• Support the translation of client needs into clear objectives, structured agendas, and engaging experience designs aligned to desired outcomes and outputs.
• Assist in the creation of visually compelling content and collaboration assets (e.g. Miro boards, presentations) to enhance session impact.
• Support experience planning and prep including materials, logistics and content readiness to ensure a seamless client experience.
• Contribute to creating an inclusive and psychologically safe environment that enables participation, creativity and open dialogue.
• Support team operations by assisting with calendar prioritisation and management
• Create and support facilitation activities, including managing breakout groups or specific modules, and navigating complex or sensitive discussions with guidance.
• Collaborate closely with Experience Leaders, client teams, and multidisciplinary EY teams to integrate diverse perspectives into session design and delivery.
• Support the capture and synthesis of outputs into clear, high quality, structured deliverables, including session outputs and follow-on actions with engagement teams
• Build and maintain strong relationships with clients and internal stakeholders, acting as a trusted and reliable member of the EY wavespace team.

Skills and attributes for success

• Experience supporting and/or facilitating client-facing workshops or innovation experiences for senior stakeholders.
• Strong grounding and practical experience in design thinking methodologies and frameworks, human-centred design and agile ways of working.
• Excellent communication skills, with the ability to engage stakeholders, including senior client audiences.
• Strong emotional intelligence, with the ability to read group dynamics and adapt approach accordingly.
• Proficiency in collaboration and facilitation tools (e.g. Miro, MS Suite).
• Ability to create clear and visually engaging content for client sessions (e.g. Adobe)
• Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Collaborative mindset, with experience working across multidisciplinary teams.
• Strong project management skills.
• Attention to detail and commitment to high-quality delivery.
• A curious, proactive and growth-oriented mindset, with a desire to continuously develop facilitation and design skills.

Ideally, you will also have

• Experience working in a consulting or client advisory environment.
• Exposure to disciplines such as experience design, innovation, strategy, service design, or business transformation.
• Experience applying human-centred design methods to support complex problem solving.
• Familiarity with SCRUM, Agile or similar delivery frameworks.
• Ability to work in-person from the Dublin wavespace for client sessions, complemented by flexible remote working.

What we look for

• 3–5 years’ relevant professional experience in experience design, facilitation, or innovation-related roles.
• Consulting or agency experience desired but not required.
• A degree (or equivalent experience) in a relevant discipline such as design, business, innovation, or strategy.
• Individuals who demonstrate strong potential to grow into leading and designing their own experiences
• A passion for creating engaging client experiences that drive meaningful outcomes.
• Team players who bring energy, personality, curiosity and a collaborative mindset.

What working at EY offers

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. That’s Why, EY.

Apply now.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.