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QE - Banking - Senior - NonFunctional and Automation

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for a Senior Non-Functional Requirements (NFR) Specialist / Senior Non-Functional Test Engineer with strong automation expertise to lead and elevate non-functional quality across enterprise banking platforms. This role demands deep technical and domain expertise, ownership of NFR strategy, and the ability to drive cross-team alignment on performance, resilience, security, and observability outcomes. Operating in an offshore (India) model, the role requires high autonomy, leadership through influence, and the ability to deliver audit-ready, measurable results at scale.

Your Key Responsibilities

• Lead non-functional testing and engineering initiatives across performance, resilience, security, usability, and observability domains.
• Design and implement advanced performance engineering practices, including workload modeling, benchmarking, capacity planning, and system tuning recommendations.
• Must have automation & test engineering maturity, should be able to build scalable NFR test frameworks and components using Java or TypeScript, following “Test as Code” principles with reusable and standardized assets
• Drive resilience engineering through failure experiments, recovery validation, and robustness verification across distributed systems.
• Oversee security test engineering aligned with OWASP Top 10, including misconfiguration detection and validation of security controls, along with interpretation of DAST/SAST outputs.
• Establish repeatable usability and accessibility validation practices aligned with WCAG standards, ensuring evidence-based quality checks.
• Define and validate observability and operability readiness, including SLIs/SLOs, alert effectiveness, and runbook completeness.
• Build scalable NFR test frameworks and components using Java or TypeScript, following “Test as Code” principles with reusable and standardized assets.
• Lead CI/CD integration of NFR validation with threshold management, trend-based gating, flakiness control, and environment-aware execution.
• Define and govern NFR requirements, ensuring measurable criteria, validation strategies, and audit-ready evidence standards.
• Drive advanced root cause analysis across teams using logs, metrics, traces, and code-level insights, ensuring closure and validation of fixes.
• Own and structure NFR validation using Jira (Xray), including test design, execution tracking, reporting, and KPI measurement.
• Act as a remote lead by aligning stakeholders, preparing decision-ready materials, and ensuring seamless collaboration across time zones.
• Proactively identify risks, provide impact analysis, and define mitigation strategies with clear recommendations.
• Standardize NFR approaches across teams through templates, frameworks, and reusable best practices while mentoring and coaching team members.

Skills and attributes for success

• Must-Have
  • Strong banking domain knowledge, including core banking processes and channels.
  • Broad understanding of technology across all layers (UI/browser, APIs, services, databases, networking, IAM, proxies/WAF).
  • Extensive hands-on experience in non-functional testing across performance, resilience, security, usability, and observability.
  • Automation capability with Java or TypeScript (Python optional) and experience with Test-as-Code practices.
  • Experience integrating NFR checks into CI/CD pipelines with quality gates and monitoring.
  • Strong analytical and debugging skills for root cause identification and performance optimization.
  • Expertise in defining measurable NFR criteria, designing tests, and ensuring traceability with supporting evidence.
  • Experience using Jira (Xray) for test management and reporting.

• Beneficial
  • Experience with Temenos or similar core banking platforms and integration patterns.
  • Strong expertise across multiple tools such as Selenium, Playwright, Rest Assured, K6, JMeter, Gatling, OWASP ZAP, Burp Suite, Dynatrace, OpenTelemetry, Grafana, Prometheus, Splunk, Tempo/Loki, and Tableau.
  • Experience in defining enterprise-level performance, resilience, and security strategies.
  • Experience in coaching teams or leading communities of practice to enhance NFR maturity.

• Soft Skills
  • Strong leadership through influence, aligning cross-functional teams without formal authority.
  • High ownership mindset with proactive risk identification and mitigation planning.
  • Excellent communication skills, especially in high-pressure scenarios such as incidents or task forces.
  • Mentorship mindset with a focus on enabling teams through reusable assets, standards, and coaching.
  • Strong stakeholder management skills across engineering, product, leadership, and audit functions.

• Delivery Expectations
  • This role is staffed in client location in Chennai, India (offshore).
  • Operate as a highly independent owner of NFR workstreams in an offshore environment.
  • Drive end-to-end outcomes without reliance on detailed instructions or micromanagement.
  • Proactively escalate risks with supporting evidence, impact assessment, and clear recommendations.
  • Function effectively as a remote lead by anticipating stakeholder needs and ensuring smooth coordination across geographies.
  • Continuously improve team maturity by standardizing practices and promoting best-in-class NFR engineering approaches.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world

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