Service line - Position Title: TechOps_ SAP_Integration Suite_Manager

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centres. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+

professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and

Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global

Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology,

infrastructure, Microsoft technologies and open innovation.

The Opportunity

The TechOps SAP Integration Suite Manager is responsible for leading the design, implementation, operation, and continuous improvement of enterprise integration solutions using SAP Integration Suite (SAP BTP Integration Suite). The role combines technical leadership, operational governance, stakeholder management, and team leadership to ensure seamless integration between SAP and non-SAP systems.

Key Responsibilities:

• Responsible for decision-making, optimizing processes, resource management, and oversee-ing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Technical Leadership

• Lead integration development teams and provide technical guidance.
• Review solution designs, integration flows, and technical specifications. Mentor developers and promote engineering excellence.
• Drive technology adoption and continuous improvement initiatives.

SAP Integration Suite Operations (TechOps)

• Manage production support and operational readiness. Monitor integration interfaces and message processing.
• Handle incidents, root cause analysis, and problem management. Ensure SLA compliance and service availability.
• Implement proactive monitoring and alerting mechanisms.

Solution Development & Delivery

• Oversee development of integration flows, APIs, mappings, and adapters. Support integrations using REST, SOAP, OData, SFTP, IDoc, RFC, and APIs. Participate in complex integration design and implementation activities.
• Ensure successful deployment through Dev, QA, and Production environments.

Stakeholder & Vendor Management

• Collaborate with business, SAP functional teams, infrastructure, and security teams. Manage relationships with implementation partners and external vendors.
• Present project status, risks, and mitigation plans to leadership.

Governance, Compliance & Documentation

• Maintain architecture diagrams, integration catalogues, and operational procedures. Ensure compliance with security, audit, and regulatory requirements.
• Drive change management and release governance processes.

Experience & Qualifications

• Bachelor's or master’s degree in computer science, Information Technology, Engineering, or related field.
• 12+ years of SAP integration experience.
• 3+ years leading integration teams or managing enterprise integration platforms. SAP Integration Suite/BTP certifications preferred.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to

authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's

differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and

building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.