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Senior Business Account Manager - Food Service, Out of Home & Distributor

General Mills

General Mills

Sales & Business Development
Uxbridge, MA, USA · United Kingdom
Posted on Oct 29, 2024

Job Description

Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that’s ever-changing, we look to stay ahead and seek people who share our love of food and are hungry to shape the future.

What your role is

Reporting to the Channels Customer Director, this role will be responsible for driving growth across Food Service, Out of Home & Distributor channels. The successful candidate will lead a team of 3 Account Managers and 1 Sales Executive to deliver account targets & build customer relationships with route to market & end users. They will need to champion Food Service in the business and manage our trade show calendar

Role & Responsibilities

  • Work with Customer Director to develop Food Service, Out of Home & Distributor strategic action plan
  • Line manage Account Managers & Sales Executive to deliver account targets across Sales, Profit & Distribution
  • Develop depth & breadth of contacts at customers & end users who are key stakeholders and/or enablers at multiple levels
  • Execute General Mills strategic projects & be the voice of Food Service for the business. Work with the brand teams to develop specific Food Service plans across marketing & product development
  • Support Account Managers to develop joint business plans that mutually growth both General Mills & the customer
  • Lead reporting of internal & external performance across Food Service, Out of Home & Distributors
  • Lead research & provide insights and expertise in channel development through data & attending industry events
  • Manage trade show budget through careful selection of events to attend each year

What you will bring to the team

Skills & Qualifications

  • Significant Food Service experience vital
  • Performance Record: Last 3yrs & with customer facing experience
  • Growth Mindset: Situational agility, problem solving and challenging the norm
  • Strategy: Strategy creation and execution planning with customers
  • Network Development: Internal and external contact matrix cross functionally
  • Engaging & Influencing: At customers and with cross functional partners
  • Communication: Strong, succinct communicator & storyteller. Confident verbal presenter
  • Proactive leadership & works well in ambiguity
  • One Team’ mindset
  • Line Management Experience: Preferred

What’s in it for you?


Work with Heart - offers us flexibility that also requires partnership to ensure we regularly come together in person for those moments that help drive our business forward. Our hybrid work policy means an average of 2 days per week in the office with the opportunity to finish at 15:00 on Fridays.

Wellbeing - We want our people to feel well and thrive, for this we offer free Headspace account for you and up to 5 friends or family members, ongoing activities, Employee Assistance Program and more.

Bonus - Our people are at the heart of what makes General Mills great, so when goals are reached, you'll be rewarded through our bonus scheme.

Health & Dental Insurances – All colleagues get the opportunity to join our insurances from day one.

Family & Carers Leave - Every family is unique. Our approach allows every family to have the opportunity to spend quality time-off to support them from the point of birth or adoption to care, with enhanced covers.

Enjoy other perks like enhanced pension contributions, subsidised canteen, access to both peer-to-peer recognition and discount platforms, 2 extra days for volunteering work, and more.

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