ABOUT GENERAL MILLS

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW

Function Overview

The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.

The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link

Purpose of the role

General Mills is seeking a Supply Chain Systems Analyst to join our Supply Chain Logistics and Customer fulfilment Operations team providing new capabilities and systems support to General Mills Supply Chain business partners. This role will support the North American customer operations and business processes.

The consultant will play an integral part in formulating and delivering solutions and operational enhancements, working directly with various business partners, IT leadership and external service providers to deliver value to our business in the areas of Order to Cash and SAP-SD and other Customer Operations technologies. Team members provide important leadership in connecting supply chain processes (Plan, Source, Make, Deliver) across IT and business teams to ensure end to end processes align with business strategy and deliver against business objectives.

KEY ACCOUNTABILITIES

• Provide exceptional service and support to optimize and streamline processes, reducing time spent on maintenance.
• Quickly diagnose and resolve issues, coordinating with users, IS teams, vendors, and service providers.
• Lead and guide technical aspects of system releases, upgrades, and SAP fixes.
• Collaborate with business users to understand needs, shape solutions, and implement new functionalities to support GMI’s Customer Operations and Modernization strategy.
• Maintain test scripts, oversee user testing, and facilitate training for solution adoption.
• Utilize strong problem-solving, interpersonal, and communication skills, with a methodical approach to challenges and a proactive mindset in building robust business partnerships.

MINIMUM QUALIFICATIONS

• Education – Full time graduation from an accredited University
• Minimum 5+ Years of Hands-on Techno-functional SAP experience on SAP ECC SD with minimum of 2 full life cycle Implementation experience
• Expertise in SAP SD and EDI
• Data integration experience

PREFERRED QUALIFICATIONS

• Prior CPG experience preferred
• SAP EDI experience preferred
• Configuration experience in multiple modules (WM, or QM).
• Deep understanding of overall SAP software architecture and integration.
• SAP SD certification is preferable
• SAP HANA Knowledge is preferred
• SAP EDI and Other Integration Knowledge preferred